Insurance Officer

London Borough of Camden; Camden Town; On-site; GBP 34,000 - 46,000; Full time

Benefits offered by this job

Flexible working

27 days annual leave

Bank holidays

Family leave

Loan schemes

Staff networks

Pensions scheme

Job summary

London Borough of Camden is recruiting for a permanent Insurance role based at 5 Pancras Square, London. You will manage a portfolio of claims from internal and external customers and support the council’s risk management framework.

You will deputise for the Insurance Manager, lead on development projects and provide insurance advice to services. This is a 36 hour per week, full-time position with flexible working and a strong benefits package.

Job description

Salary: £40,208
Grade: Level 3, Zone 1
Location: 5 Pancras Square, London, N1C 4AG
Contract Type: Permanent
Hours: 36, Full Time
Closing Date: Tuesday 06 October 2026; 23:55

About Camden

Camden is building somewhere everyone can thrive, by making our borough the best place to live, work, study and visit. Because, we’re not just home to UK’s fast-growing economy. We’re home to the most important conversations happening today.

What You’ll Be Doing / How You’ll Be Involved

This is an exciting opportunity to contribute to the development of a best-in-class Insurance service that will serve as a centre of excellence for the Council. The role will be responsible and accountable for a portfolio of claims from both internal and external customers with differing levels of complexity. To actively support the Council’s risk management philosophy by promoting best practice in managing risks recognising that insurance is not the full solution to protecting the Council’s activities & assets. The post holder will be an important link to the services in order to provide insurance and risk advice based on the lessons learnt from previous claims and incidents and enable them to make risk informed decisions. To view the Job Profile and a list of the full requitements, please copy and paste the below URL into your browser: http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11881835/file/document?inline

All About You

You will have excellent written and spoken communication skills that will enable you to write reports and maintain strong relationships with both internal and external stakeholders.

You will feel confident providing guidance and support across the organisation and with decision making, investigating and negotiating settlements on a complex claims. You will deputise for the Insurance Manager and Senior Insurance Officer and lead on insurance development projects as requested.

What We Offer

At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme.

Visit 'www.camdenjobs.co.uk/staff-benefits' for more details.

Inclusion and Diversity

We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do.

To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit 'www.camdenjobs.co.uk/staff-benefits' for more details.

Anonymised Application

in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.

Asking for Adjustments

Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at [e-mail] or post to 5 Pancras Square, London, N1C 4AG.