Insurance Office Manager

Davies Group; Croydon; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

A leading insurance broker is seeking an experienced Office Manager to oversee Sales teams and provide exceptional service to small business clients. This role involves maintaining strong relationships within the UK insurance market, delivering on sales targets, and progressing into client relationship management. Competitive salary, hybrid working, and career growth opportunities are offered.

Benefits

25 days annual leave (not including bank holidays)

8% Company Pension

Progression opportunities

Qualifications

• Strong knowledge and experience in selling SME products.
• Relevant experience in branch/broker sales positions.
• Clear understanding of the UK Insurance market.

Responsibilities

• Monitor Sales and Existing Business teams providing oversight.
• Assist teams with General Insurance advice and new business.
• Develop relationships with Insurers and Underwriters.

Skills

Selling SME products

Customer service retention

Sales targets delivery

Education

CII FIT Qualification

Tools

E-trading platforms

Job description

Are you an Insurance Team Leader and looking to take the next big step in your career? This could be the opportunity for you!
The Business

We are pleased to be working closely with a highly reputable, award-winning insurance broker who operate with an unrivalled access to a community of 160k+ small businesses from across the country. They offer a variety of products across their specialist area and work closely with their members to provide a highly professional service across their small business insurance solutions.

The Role
We are looking to for an experienced leader to join our clients South London office as their new Office Manager where you will work closely and monitor both the Sales and Existing Business teams providing oversight and guidance on all things related to the Sales teams. This person will also provide advice on General Insurance matters to their many members along with assisting in the delivery of new business.

• Produce and issue quotation, new business, renewal and mid-term change documentation to members.
• Working with the existing team to work on retaining the customer service proposition.
• To maintain and achieve growth in income from existing customers.
• Develop and maintain positive ongoing relationships with Insurers and Underwriters that assist the business as well as maintaining a thorough understanding of all products and services as to assist customers.
• Being on hand to assist the teams, being their main contact with any queries or referrals.

About you!

• Strong knowledge and experience in selling SME products
• CII FIT Qualification
• Relevant experience in a branch and/or broker sales position
• A clear understanding of the UK Insurance market and its dynamics
• Experience of e-trading platforms; Acturis would be advantageous but not required
• A strong track record in delivering on sales targets
• Experienced and willing to lead a team!

The Package

• C£45k starting salary DOE
• Hybrid working
• 25 days annual leave (not including bank holidays!)
• 8% Company Pension
• Progression opportunities into client relationship management