Insurance - London Market / Claims / Underwriting Manager

PwC; London; Hybride; GBP 65 000 - 85 000; Plein temps

Avantages offerts par ce poste

Private medical cover

24/7 access to a qualified virtual GP

Six volunteering days a year

Flexible working arrangements

Résumé du poste

A leading consulting firm in London is seeking a Claims / Underwriting Manager to drive enhancements in insurance processes. The successful candidate will lead transformation projects and improve service delivery while managing teams and client relationships. Expertise in the London Insurance Market and operational transformation experience are essential. This role offers flexible working arrangements and competitive benefits.

Qualifications

• Experience in operational transformation within the insurance industry, particularly claims and/or underwriting.
• Ability to deliver operational improvements and manage client relationships.
• Experience leading teams and managing client relationships.

Responsabilités

• Lead delivery of projects focused on claims process enhancement and/or underwriting transformation.
• Manage projects from initiation to completion, ensuring client satisfaction and tangible outcomes.
• Collaborate with brokers, underwriters, and other stakeholders to align transformation efforts.

Connaissances

Operational transformation experience

Familiarity with London Market systems

Client relationship management

Leadership skills

Understanding of underwriting workflows

Description du poste

Overview

Insurance - London Market / Claims / Underwriting Manager at PwC UK. Join to apply for the Insurance - London Market / Claims / Underwriting Manager role at PwC UK. This role is within the Enterprise Operations Transformation team as a Manager, focusing on the London Insurance Market and beyond to drive claims process enhancements and operational efficiencies.

About The Role

Join our Enterprise Operations Transformation team at PwC Consulting as a Manager, leveraging your expertise in the London Insurance Market to drive claims process improvements and operational efficiencies. Enterprise Operations Transformation consulting has grown significantly and is a critical Go-To-Market proposition for PwC Consulting. We seek candidates with a strong consulting skillset and experience transforming operations within the Insurance industry. Our vision for the practice is to be a market leader through iconic projects and industry-specific solutions in cost transformation and process excellence, productivity and capacity creation in people, process & technology, intelligent operations (automation, workflow orchestration and advanced analytics), and accelerated digital process transformation.

Position Overview

Operations Transformation, Insurance (Claims and/or Underwriting Focus).

Sector: Insurance, with a specialisation in Claims and/or Underwriting within the London Market.

Focus: Leading transformation projects, enhancing claims and/or underwriting operations, and modernising processes.

What Your Days Will Look Like

• Lead delivery of projects focused on claims process enhancement and/or underwriting transformation.
• Manage projects from initiation to completion, ensuring client satisfaction and tangible outcomes.
• Manage teams working on business analysis, process mapping, system implementation, and product definition.
• Collaborate with brokers, underwriters, and other stakeholders in the London Market to align transformation efforts.
• Optimise claims processes and improve service delivery.
• Support proposals, pursuit activity, and development of thought leadership on underwriting modernisation.
• Translate business objectives into target operating models, system workflows, and data requirements.

What You’ll Receive From Us

Benefits designed to support you and recognise contributions, including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and more.

What You’ll Need

• Experience in operational transformation within the insurance industry, particularly claims and/or underwriting.
• Familiarity with London Market systems and key stakeholders.
• Understanding of underwriting workflows, product structures, and rating principles.
• Ability to deliver operational improvements and manage client relationships.
• Experience leading teams and managing client relationships.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Finance and Sales

Industries

Professional Services