Insurance Growth Specialist - Client Advocate

Betsy Thomas - State Farm Agent; Ipswich; On-site; GBP 24,000 - 39,000; Full time

Benefits offered by this job

Commission/Bonus

Job summary

Betsy Thomas - State Farm Agent is seeking an Office Representative to join their Roanoke, VA team. The role focuses on building customer relationships, delivering excellent service, and educating clients on insurance options. You will work with the agent to achieve marketing goals and develop leads.

The position offers salary plus commission/bonus with growth potential within the agency, in a fast-paced environment that rewards initiative and teamwork.

Qualifications

• Excellent interpersonal skills.
• Excellent written, verbal and listening communication.
• Enthusiastic about insurance and financial products to help manage risk.
• People-oriented and customer-focused.
• Self-motivated and able to work in a team.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service covering inquiries on insurance availability, coverages, policy changes, transfers, claims, and billing.
• Educate customers about insurance options using a needs-based review.
• Collaborate with the agent to meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Maintain a strong work ethic and commitment to success.

Skills

Interpersonal skills

Communication skills

People oriented

Self-motivated

Customer service

Team player

Multitasking

Marketing goals

P&C license

Life & Health license

Job description

Betsy Thomas - State Farm Agent is seeking an Office Representative to join their Roanoke, VA team. The role focuses on building customer relationships, delivering excellent service, and educating clients on insurance options. You will work with the agent to achieve marketing goals and develop leads.

The position offers salary plus commission/bonus with growth potential within the agency, in a fast-paced environment that rewards initiative and teamwork.