Office Representative - State Farm Agent Team Member

Betsy Thomas - State Farm Agent; Ipswich; Sur place; GBP 24 000 - 39 000; Plein temps

Avantages offerts par ce poste

Commission/Bonus

Résumé du poste

Betsy Thomas - State Farm Agent is seeking an Office Representative to join their Roanoke, VA team. The role focuses on building customer relationships, delivering excellent service, and educating clients on insurance options. You will work with the agent to achieve marketing goals and develop leads.

The position offers salary plus commission/bonus with growth potential within the agency, in a fast-paced environment that rewards initiative and teamwork.

Qualifications

• Excellent interpersonal skills.
• Excellent written, verbal and listening communication.
• Enthusiastic about insurance and financial products to help manage risk.
• People-oriented and customer-focused.
• Self-motivated and able to work in a team.

Responsabilités

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service covering inquiries on insurance availability, coverages, policy changes, transfers, claims, and billing.
• Educate customers about insurance options using a needs-based review.
• Collaborate with the agent to meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Maintain a strong work ethic and commitment to success.

Connaissances

Interpersonal skills

Communication skills

People oriented

Self-motivated

Customer service

Team player

Multitasking

Marketing goals

P&C license

Life & Health license

Description du poste

Future Opening: Office Representative - State Farm Agent Team Member

Full Time • Roanoke - VA

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Office Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Self-motivated
• Dedicated to customer service
• Ability to work in a team environment
• Ability to multi-task
• Achieve mutually agreed upon marketing goals
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Roanoke, VA and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.