Insurance Consultant

LLOYD'S REGISTER INTERNATIONAL; Stevenage; Hybrid; GBP 27,000 - 36,000; Full time

Benefits offered by this job

28 days annual leave

Birthday off

Group Personal Pension

Bonus scheme

Holiday buy scheme

Health and wellbeing benefits

Enhanced sick pay and parental leave

Support for study and qualifications

Volunteer time off

Job summary

Lloyd & Whyte, proudly part of Benefact Group, seeks an Insurance Consultant to join our PPS GI team in Stevenage. The role supports Veterinary and general insurance services, delivering high-quality client service and driving retention and income targets.

You will coach the team, ensure compliant practices, build product knowledge, and contribute to process improvements to enhance efficiency and client outcomes.

Qualifications

• Ability to work in a regulated, compliant and client-focused environment.
• Organised, resourceful, deadline driven and supportive of the wider team.
• Pro-active with a positive approach to new challenges and opportunities.
• Creative and effective in shaping the team to focus on service, quality standards and efficiency.

Responsibilities

• Support and assist your Line Manager and the team to deliver retention and income targets.
• Provide on-hand support and coaching to the team with a consistent process and guidelines.
• Maintain own technical competence with knowledge of products, market trends and underwriting guidelines.
• Motivate the team to maximise business opportunities, promote insurance reviews and client satisfaction.
• Review and improve processes, systems and procedures where required.

Skills

Regulatory compliance

Organised

Deadline driven

Proactive

Creative problem-solving

Education

CII Certificate in Insurance

Job description

Insurance Consultant

We are looking for an Insurance Consultant to join Affinity GI in our Stevenage office. Competitive salary, excellent benefits and hybrid working.

Salary: Starting from £30,000.00 (depending on experience)

Working hours: 35 per week, Monday to Friday

Duration: Permanent

Location: Stevenage

About the role

Lloyd & Whyte, who are proudly part of Benefact Group, are looking for an Insurance Consultant to join our PPS GI team in our Stevenage office.

As an Insurance Consultant you will provide exceptional service and advice to clients in order to maximise client satisfaction, maintain high retention levels and achieve income targets in support of the overall business strategy. This role will be supporting our Veterinary specialist team, as well as our general insurance division.

What you'll be doing

• Support & assist your Line Manager and the team to deliver retention and income targets, service KPIs and meet workflow standards

• Provide on-hand support and coaching to the team ensuring a consistent approach is adopted for process and advice; making certain all procedures and guidelines are followed

• Maintain own technical competence with an in depth knowledge of all relevant products, market trends and underwriting guidelines to effectively handle referrals and a variety of complex work

• Motivate and encourage the team to maximise all business opportunities, promoting insurance reviews wherever possible, identifying under insurance and meeting client survey targets

• Continually review and evaluate whether processes, systems and procedures could be improved and assist in implementation where required

What you'll need to have

• Ability to work in a regulated, compliant and client focused environment

• Organised, resourceful, deadline driven and supportive of the wider team

• Driven to be pro-active to new challenges and positively shape the desired opportunities and outcomes

• Creative and effective in helping to shape the team to focus on service, quality standards and efficiency

What makes you stand out

• Chartered Insurance Institute Certificate in Insurance

What we offer

• 28

  days annual leave plus bank holidays

• Your birthday off

• Group Personal Pension

• Bonus scheme

• A holiday buy scheme

• An array of health and wellbeing benefits, company cash plan, income protection and life assurance

• Enhanced sick pay and parental leave

• Support and funding toward study and professional qualifications

• Paid time off for volunteering

Hear from the hiring manager

"We’re a warm, welcoming team who pride ourselves on delivering outstanding service to our clients. We are a passionate team specialising in Veterinary insurance looking for someone who is just as much an animal lover as we are!"

Lloyd & Whyte offer a range of specialist insurance services to a variety of clients. Our specialisms range from niche scheme insurance for Healthcare professionals to expert insurance for commercial motor vehicles and professional broker-to-broker insurance services. We also have a wide range of personal insurance services that cover homeowners from standard houses through to thatch & listed character properties and high value homes. The Lloyd & Whyte Group is split into five different client divisions which include multiple companies and brands.

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

*Directory of Social Change’s UK Guides to Company Giving 2017-26

• Company: Lloyd & Whyte
• Role: Broking and Advisory
• Locations: Stevenage
• Remote status: Hybrid
• Employment type: Permanent - Full Time