Insurance Client Relations Specialist

Jobtailor; Leeds; On-site; GBP 23,000 - 29,000; Full time

Job summary

Jobtailor in Leeds is seeking a proactive customer service professional to support a designated client portfolio within the insurance sector. You will be the first point of contact for clients, delivering timely responses and building strong relationships.

Working with a collaborative team, you will handle inquiries, provide service and sales support, and uphold high ethical standards in a regulated environment. This role values initiative, resilience, and integrity.

Qualifications

• Experience in the Insurance Industry is essential.
• Experience in customer service.
• Confidence working with clients on the phone and face to face.
• Proactive and able to use initiative.
• Entrepreneurial spirit.
• Willingness to learn and curiosity.
• Ability to work well with a team.
• Positive, engaging and collaborative approach.
• Resilience and adaptability.
• Honesty and integrity.
• Ability to uphold professional and respectful conduct in a financially regulated organisation.
• Successful candidates must complete relevant employment checks, including recent employment, address, credit history and a standard criminal record check.

Responsibilities

• Support a designated client portfolio and act as the first point of contact for clients.
• Build strong client relationships and respond to queries as they arise.
• Provide customer service and sales support to clients.
• Work collaboratively with the team to deliver results.
• Contribute to an inclusive, respectful and high-performing workplace.

Skills

Client relationship management

Customer service

Proactive initiative

Team collaboration

Communication

Resilience

Adaptability

Honesty and integrity

Job description

Jobtailor in Leeds is seeking a proactive customer service professional to support a designated client portfolio within the insurance sector. You will be the first point of contact for clients, delivering timely responses and building strong relationships.

Working with a collaborative team, you will handle inquiries, provide service and sales support, and uphold high ethical standards in a regulated environment. This role values initiative, resilience, and integrity.