Insurance Claims Apprentice: Learn, Grow & Cert CII Path

Chubb; Glasgow; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Salary growth potential

Comprehensive benefits package

Professional development program

Cert CII eligibility

Potential permanent role

Job summary

Chubb is offering a 24-month Apprenticeship Programme in our Claims function, designed to build practical expertise in insurance and support your progression into roles such as claims adjusting, operations, underwriting, or risk analysis. The programme blends structured learning (20%) with extensive on-the-job training (80%), and provides a pathway to professional qualifications, including Cert CII.

You will gain hands-on experience across different lines, with a focus on customer service and

Qualifications

• Minimum A-levels (grade C or above) or equivalent (e.g., Scottish Standard Grade, Junior Certificate in Ireland).
• Proficient in written and spoken English
• High level of accuracy and attention to detail
• A customer-centric mindset with the ability to empathise and build rapport
• Excellent verbal and written communication skills
• A proactive, solution-oriented approach with adaptability to new processes
• Strong organisational skills and the ability to prioritise tasks effectively
• A collaborative mindset, curiosity, and eagerness to solve problems
• A 'can-do' attitude, commitment to excellence, and a drive to learn

Responsibilities

• Assist in delivering Chubb’s claims strategy
• Collaborate with internal and external stakeholders
• Ensure claims are handled efficiently and in line with standards

Skills

Attention to detail

Customer service

Communication skills

Problem solving

Education

A-levels or equivalent

GCSE Mathematics

GCSE English

Job description

Chubb is offering a 24-month Apprenticeship Programme in our Claims function, designed to build practical expertise in insurance and support your progression into roles such as claims adjusting, operations, underwriting, or risk analysis. The programme blends structured learning (20%) with extensive on-the-job training (80%), and provides a pathway to professional qualifications, including Cert CII.

You will gain hands-on experience across different lines, with a focus on customer service and