Chubb Apprenticeship Program

Chubb; Glasgow; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Salary growth potential

Comprehensive benefits package

Professional development program

Cert CII eligibility

Potential permanent role

Job summary

Chubb is offering a 24-month Apprenticeship Programme in our Claims function, designed to build practical expertise in insurance and support your progression into roles such as claims adjusting, operations, underwriting, or risk analysis. The programme blends structured learning (20%) with extensive on-the-job training (80%), and provides a pathway to professional qualifications, including Cert CII.

You will gain hands-on experience across different lines, with a focus on customer service and

Qualifications

• Minimum A-levels (grade C or above) or equivalent (e.g., Scottish Standard Grade, Junior Certificate in Ireland).
• Proficient in written and spoken English
• High level of accuracy and attention to detail
• A customer-centric mindset with the ability to empathise and build rapport
• Excellent verbal and written communication skills
• A proactive, solution-oriented approach with adaptability to new processes
• Strong organisational skills and the ability to prioritise tasks effectively
• A collaborative mindset, curiosity, and eagerness to solve problems
• A 'can-do' attitude, commitment to excellence, and a drive to learn

Responsibilities

• Assist in delivering Chubb’s claims strategy
• Collaborate with internal and external stakeholders
• Ensure claims are handled efficiently and in line with standards

Skills

Attention to detail

Customer service

Communication skills

Problem solving

Education

A-levels or equivalent

GCSE Mathematics

GCSE English

Job description

Job Description

• Are you ready to launch your career in the dynamic world of insurance?
• Do you want to gain hands-on experience while earning an industry-recognised qualification?
• Are you excited to work for a global organisation where your contributions make a real impact?

If so, the Chubb Apprenticeship Programme is the perfect first step in your career journey.

The Chubb Apprenticeship Programme is a 24-month opportunity designed to give you hands-on experience within our Claims function. This rotational structure provides a comprehensive understanding of the insurance cycle while equipping you with practical skills and industry knowledge. As an Apprentice, you’ll gain valuable insights and expertise that can pave the way for future roles in claims adjusting, operations, underwriting, and risk analysis.

The programme combines 20% structured learning with 80% on-the-job training, focusing on Chubb’s insurance technical expertise and professional development pathway. With exposure to our Claims function across different insurance lines, you’ll build a strong foundation for a career in these areas and beyond. Whether you aspire to excel in claims, or other exciting fields, this programme is your perfect starting point.

Key Responsibilities

Discover what happens behind the scenes after an incident and supporting the claims teams to deliver exceptional client service. You’ll take ownership of key operational tasks, including:

• Assist in delivering Chubb’s claims strategy
• Collaborate with internal and external stakeholders
• Ensure claims are handled efficiently and in line with standards

By working closely with the claims team, you’ll develop the skills to exceed customer and broker expectations and lay the foundation for a successful career in insurance claims.

What You’ll Gain

• A competitive salary with growth potential as you gain experience
• A comprehensive benefits package
• Personal and professional development through a challenging yet rewarding programme
• Full support to achieve the Insurance Practitioner Level 3 Apprenticeship Standard and the Certificate in Insurance qualification (Cert CII)
• Potential for a permanent role upon successful completion
• An inclusive, supportive environment where everyone can thrive

Qualifications

Required Skills

• Minimum A-levels (grade C or above) or equivalent (e.g., Scottish Standard Grade, Junior Certificate in Ireland), including GCSE Mathematics and English
• Proficient in written and spoken English
• High level of accuracy and attention to detail
• A customer-centric mindset with the ability to empathise and build rapport
• Excellent verbal and written communication skills
• A proactive, solution-oriented approach with adaptability to new processes
• Strong organisational skills and the ability to prioritise tasks effectively
• A collaborative mindset, curiosity, and eagerness to solve problems
• A 'can-do' attitude, commitment to excellence, and a drive to learn

We're looking for individuals eager to learn, grow, and succeed in a dynamic environment. No prior experience in insurance is required; just a willingness to embrace new challenges and develop your skills.

Our core values—Integrity, Client Focus, Respect, Excellence, and Teamwork—guide how we live and work. We are committed to being an ethical and honest company, fostering mutual trust and respect among our employees, clients, and partners. We strive to create a collaborative and supportive environment where everyone can perform at their best.

Chubb is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

We ensure our recruitment process is inclusive and accessible. If you require reasonable adjustments, please let us know in your application or during discussions with our recruiters.

Gain experience. Make an impact. Define your future with the Apprenticeship Programme @ Chubb.