Insurance Claims Apprentice — 24-Month Rotational Programme

Chubb; Birmingham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Professional development

Support for Insurance qualifications (

Potential permanent role

Inclusive environment

Job summary

Chubb offers a 24-month Apprenticeship Programme in the Claims function in the United Kingdom. The role blends 20% structured learning with 80% on-the-job training and leads toward the Insurance Practitioner Level 3 Apprenticeship Standard and Cert CII.

You will gain hands-on experience across claims, operations, underwriting and risk analysis, with a rotational structure and potential for a permanent role on successful completion.

Qualifications

• Minimum A-levels (C or above) or equivalent, including GCSE Maths and English.
• Proficient in written and spoken English.
• High level of accuracy and attention to detail.
• Customer-centric mindset with rapport-building ability.
• Excellent verbal and written communication skills.
• Proactive, solution-oriented with adaptability to new processes.
• Strong organisational skills and ability to prioritise tasks.

Responsibilities

• Assist in delivering Chubb's claims strategy.
• Collaborate with internal and external stakeholders.
• Ensure claims are handled efficiently and in line with standards.

Skills

A-levels/GCSEs required

English proficiency

Attention to detail

Customer-centric mindset

Communication skills

Proactive mindset

Organisational skills

Team player

Can-do attitude

Willingness to learn

Education

A-levels or equivalent

Job description

Chubb offers a 24-month Apprenticeship Programme in the Claims function in the United Kingdom. The role blends 20% structured learning with 80% on-the-job training and leads toward the Insurance Practitioner Level 3 Apprenticeship Standard and Cert CII.

You will gain hands-on experience across claims, operations, underwriting and risk analysis, with a rotational structure and potential for a permanent role on successful completion.