Insurance Claims Advisor — Training Provided

Michael Page Business Support; Guiseley; On-site; GBP 22,270 - 30,130; Full time

Benefits offered by this job

No shift patterns or weekends

Excellent progression and development

Good benefits package

Great team and culture

Job summary

Michael Page is recruiting a Permanent Claims Handler in Leeds to support customers through their claims from start to finish in a busy Contact Centre. Full training will be provided and immediate interviews are being held.

The role focuses on handling a high volume of inbound and outbound calls with a strong emphasis on customer service, accuracy and teamwork in a reputable insurance organisation.

Qualifications

• Previous contact centre/customer service experience
• A confident communicator with an excellent telephone manner
• Thrive in fast paced settings
• A keen eye for detail and good organisation
• An excellent team player

Responsibilities

• Working in a busy contact centre environment supporting customers throughout their claim from start to finish.
• Handling a high volume of inbound and outbound calls to deliver exceptional service and meet targets.

Skills

Contact centre experience

Customer service

Telephone etiquette

Fast-paced work

Attention to detail

Organised

Team player

Job description

Michael Page is recruiting a Permanent Claims Handler in Leeds to support customers through their claims from start to finish in a busy Contact Centre. Full training will be provided and immediate interviews are being held.

The role focuses on handling a high volume of inbound and outbound calls with a strong emphasis on customer service, accuracy and teamwork in a reputable insurance organisation.