Insurance Claims Administrator

Travail Employment Group; Gloucester; On-site; GBP 24,000 - 32,000; Full time

Job summary

Travail Employment Group is recruiting an Insurance Claims Administrator for our Cheltenham office. You will support the Technical Team and Broking Divisions with accurate document creation, data entry, and management information tasks.

The role requires 2–3 years of insurance experience, with ideally a CII qualification. You will work within an established Operations Team that values efficiency and professional development.

Qualifications

• Experience analysing and identifying key information from files.
• Proficient with relevant systems and knowing where to look for information.
• Able to solve problems using policies and procedures.
• Effective communication skills in a professional context.
• Reasoned decision making abilities.
• Strong problem solving aptitude.
• Able to work under guidance rather than close supervision.
• 2–3 years’ insurance experience and ideally CII qualification.

Responsibilities

• Document creation: gather information and complete templates for internal and external use.
• Data entry: enter, amend and submit data onto relevant systems accurately.
• Management information: maintain electronic and paper files and handle day-to-day correspondence.
• Documentation checking

Skills

Analyse key information

Systems navigation

Problem solving

Communication skills

Decision making

Guided work approach

Job description

Introduction

As an Insurance Claims Administrator in our client's Operations Team, you will be an integral part of our high performing team based out of our Cheltenham office. Your role will involve providing efficient, effective and expert administrative support to the Technical Team and Broking Divisions.

Our defined career pathways give you the opportunity to develop, build your experience and increase your salary. We'll provide a combination of formal and on the job learning, as well as professional development. There are opportunities within our business for people with the right skills, behaviours and attitude to build their career and achieve their aspirations.

Responsibilities

• Document Creation - gather information from files and use the data to complete standard document templates for distribution both internally and externally.
• Data Entry - Fully and accurately enter, amend, update and submit data at a competent and unsupervised level onto the relevant systems
• Management information - create and main electronic and paper files, manage day to day correspondence ensuring urgent matters are identified and dealt with promptly
• Documentation Checking

Knowledge/Skills/Qualifications

• Ability to analyse and identify key information
• Proficient knowledge of relevant systems and understanding of where to look for relevant information
• Ability to problem solve using knowledge of policies and procedures
• Effective communication skills
• Decision making
• Problem solving
• Able to work under guidance rather than close supervision

An absolutely brilliant opportunity someone with 2-3 years insurance experience and ideally CII qualified.