Insurance Case Manager (Protection & GI)

JR United Kingdom; Manchester; Hybrid; GBP 28,000 - 35,000; Full time

Job summary

A leading financial services company is seeking an experienced Insurance Case Manager in Manchester. You will be part of a tech-driven team, responsible for processing protection policies while ensuring clients are well-supported. With opportunities for remote work and career growth in a values-led organization, this role is perfect for a detail-oriented professional eager to input their skills in insurance administration.

Benefits

Remote working with quarterly London office meet-ups

Competitive salary + bonus

Unparalleled opportunities to grow your career

Tech-forward culture

Qualifications

• 1+ year of experience in protection insurance administration.
• Confident navigating insurer platforms and portals.
• Highly organised with a client-first attitude.

Responsibilities

• Submitting protection and GI applications via insurer portals.
• Liaising with underwriters and managing communications.
• Double-checking details to ensure accurate setups.

Skills

Insurance administration

Detail-focused

Client communication

Proactive

Job description

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Insurance Case Manager (Protection & GI), Manchester

Client:

First Time Finance

Location:

Manchester, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

9

Posted:

06.06.2025

Expiry Date:

21.07.2025

Job Description:

Join Our Growing Team at First Time Finance

We’re looking for an experienced Insurance Case Manager to join our fast-growing, tech-driven team. If you’ve got at least 1 year of admin experience in life insurance, critical illness cover, income protection, and general insurance, and you care about doing the right thing for clients - we’d love to hear from you.

You’ll play a key role in ensuring protection policies are smoothly processed and set up correctly, helping our clients feel supported every step of the way.

What You'll Be Doing:

• Submitting protection and GI applications via insurer portals
• Liaising with underwriters and resolving case queries
• Managing communications and keeping clients informed
• Placing policies into trust where appropriate
• Double-checking all details to ensure accurate and compliant setups
• Supporting two advisers and managing your own caseload

What We’re Looking For:

• 1+ year of experience in protection insurance administration
• Confident navigating insurer platforms and portals
• Highly organised, detail-focused, and proactive
• Clear communicator with a client-first attitude
• Excited to grow with a rapidly scaling company

Why Join Us?

• Remote working with quarterly London office meet-ups
• Competitive salary + bonus
• Unparalleled opportunities to grow your career as the company scales
• A values-led team that genuinely cares about clients
• Tech-forward culture with streamlined systems and processes

Ready to Apply?

Click Apply Now or send us a message if you have any questions.