Insurance Case Manager (Protection & GI)

JR United Kingdom; Gloucester; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the insurance sector is seeking an experienced Insurance Case Manager to join their fast-growing, tech-driven team in Gloucester. The role involves ensuring the smooth processing of protection policies, maintaining open communication with clients, and supporting advisers, all in a values-led and tech-forward environment that offers significant career growth opportunities.

Benefits

Remote working with quarterly London office meet-ups

Competitive salary + bonus

Unparalleled opportunities for career growth

A values-led team

Tech-forward culture with streamlined systems

Qualifications

• 1+ year of experience in protection insurance administration.
• Confident in using insurer platforms.
• Highly organized, detail-focused, proactive.

Responsibilities

• Submitting protection and GI applications via insurer portals.
• Liaising with underwriters and resolving case queries.
• Managing communications and keeping clients informed.

Skills

Administration in life insurance

Client communication

Attention to detail

Proactive management

Navigating insurer platforms

Job description

Social network you want to login/join with:

Insurance Case Manager (Protection & GI), Gloucester

Client:

First Time Finance

Location:

Gloucester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

Job Views:

13

Posted:

06.06.2025

Expiry Date:

21.07.2025

Job Description:

Join Our Growing Team at First Time Finance

We’re looking for an experienced Insurance Case Manager to join our fast-growing, tech-driven team. If you’ve got at least 1 year of admin experience in life insurance, critical illness cover, income protection, and general insurance, and you care about doing the right thing for clients - we’d love to hear from you.

You’ll play a key role in ensuring protection policies are smoothly processed and set up correctly, helping our clients feel supported every step of the way.

What You'll Be Doing:

• Submitting protection and GI applications via insurer portals
• Liaising with underwriters and resolving case queries
• Managing communications and keeping clients informed
• Placing policies into trust where appropriate
• Double-checking all details to ensure accurate and compliant setups
• Supporting two advisers and managing your own caseload

What We’re Looking For:

• 1+ year of experience in protection insurance administration
• Confident navigating insurer platforms and portals
• Highly organised, detail-focused, and proactive
• Clear communicator with a client-first attitude
• Excited to grow with a rapidly scaling company

Why Join Us?

• Remote working with quarterly London office meet-ups
• Competitive salary + bonus
• Unparalleled opportunities to grow your career as the company scales
• A values-led team that genuinely cares about clients
• Tech-forward culture with streamlined systems and processes

Ready to Apply?

Click Apply Now or send us a message if you have any questions.