Insurance Broker Support Apprentice - Hybrid Training

Skern Training; City Of London; Hybrid; GBP 18,000 - 26,000; Full time

Job summary

Consilium Insurance Brokers Limited is seeking a Broker Support Apprentice to join our US Casualty team in London, offering hands‑on exposure to broking activities across Transport, Construction, Manufacturing, and Food & Beverage sectors. You will undertake a Level 3 Insurance Practitioner Apprenticeship and Cert CII while supporting a busy team and handling client inquiries.

You will provide essential admin support, maintain electronic filing, and collaborate with colleagues to manage new and

Qualifications

• GCSEs A-C including English and Maths required.
• Training through Level 3 Insurance Practitioner Apprenticeship and Cert CII provided.
• Ability to work in a hybrid environment.

Responsibilities

• Provide essential administrative support to the division to keep operations running smoothly.
• Maintain our electronic filing system accurately and on time.
• Use key documentation and follow departmental procedures carefully.
• Provide ad hoc support to your Team Lead and colleagues when required.
• Take on additional tasks when needed to help the team succeed.
• Collaborate with colleagues to manage new and renewal business, mid-term amendments, and client enquiries professionally and efficiently.
• Work with brokers and team members to understand client needs and support broking strategies.
• Answer questions and solve problems for clients quickly and professionally.
• Help resolve issues and handle complaints with confidence and care.
• Assist in setting and tracking sales targets, for yourself and the wider team.
• Check your work and your team’s work to make sure it’s top quality.

Skills

Administrative support

Communication skills

Client service

Education

GCSEs (A-C) including English and Maths

Level 3 Insurance Practitioner Apprenticeship

Cert CII

Job description

Consilium Insurance Brokers Limited is seeking a Broker Support Apprentice to join our US Casualty team in London, offering hands‑on exposure to broking activities across Transport, Construction, Manufacturing, and Food & Beverage sectors. You will undertake a Level 3 Insurance Practitioner Apprenticeship and Cert CII while supporting a busy team and handling client inquiries.

You will provide essential admin support, maintain electronic filing, and collaborate with colleagues to manage new and