Insurance Broker

JR United Kingdom; Plymouth; On-site; GBP 26,000 - 27,000; Full time

Job summary

A leading company in Plymouth is seeking a dedicated Insurance Broker to enhance customer satisfaction through quality conversations rather than high-pressure sales. The role offers a supportive team environment, a basic salary rising to £27,000 post-probation, and opportunities for career advancement.

Benefits

23 days holiday + bank holidays

Paid qualification in CII after probation

Work-life balance prioritizing personal life

Qualifications

• Experience in an office-based role – ideally in customer service or internal sales/support.
• Confident communicator who enjoys helping people.
• Detail-oriented and proactive.

Responsibilities

• Engaging with customers, ensuring they feel valued and supported.
• Understanding individual needs and providing tailored insurance solutions.
• Delivering outstanding customer service and maintaining accurate records.

Skills

Customer service

Communication

Problem-solving

Job description

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Salary: £26k (rising post probation to £27k) + Bonus ?

We are exclusively representing an exciting and growing company that puts customer satisfaction at the heart of everything they do. They are now looking for a dedicated and empathetic Insurance Broker to join their team. This is not about high-pressure sales – it’s about having quality conversations and providing exceptional service. You’ll be working with warm, inbound leads from customers who need expert guidance in finding the right insurance solutions.

What’s in it for you?

Up to £27,000 basic salary + bonus

A super supportive team – success is shared and celebrated.

A growing company with real career progression – be part of something exciting!

Fun, energetic office culture - no high pressure targets, enjoy your job and where you work!

No cold calls – just meaningful conversations with customers who need support.

23 days holiday + bank holidays (rising with service)

Paid for qualification in CII after probation – invest in your future.

9-5 hours, Monday - Friday – no late nights or weekends!

Work-life balance – prioritising a healthy approach to work and personal life.

What you’ll be doing:

? Engaging with customers who have shown interest, ensuring they feel valued and supported.

? Understanding individual needs and providing tailored insurance solutions.

? Delivering outstanding customer service – ensuring a smooth and stress-free experience.

? Keeping accurate records to maintain high service standards.

? Collaborating with a friendly, supportive team to enhance customer satisfaction.

Who we’re looking for:

? Experience in an office-based role – ideally customer service or internal sales or support.

? Background in finance or insurance? Great, but not essential.

? A confident communicator who genuinely enjoys helping people.

? Someone who’s detail-oriented, proactive, and enjoys being part of a team.

? A problem-solver who can offer reassurance and solutions to customers.

Why apply through us?

We are exclusively working with this client, offering you direct access to this incredible opportunity. As recruitment specialists, we’ll support you through every step of the process, ensuring you’re fully prepared to shine in interviews and secure your ideal role. If you’re looking for a career move where you can truly make a difference, hit that apply button now! ?