Insurance Broker

JR United Kingdom; Exeter; On-site; GBP 26,000 - 27,000; Full time

Job summary

A growing company in Exeter is seeking a dedicated Insurance Broker to join their team. This role focuses on providing exceptional customer service and tailored insurance solutions, working with warm leads. Enjoy a supportive team environment, career progression opportunities, and a healthy work-life balance.

Benefits

Career progression opportunities

23 days holiday plus bank holidays

Paid qualification in CII after probation

Fun, energetic office culture

Work-life balance emphasis

Qualifications

• Experience in an office-based role, preferably customer service or internal sales.
• Confident communicator who enjoys helping people.
• Detail-oriented, proactive, and team-oriented.

Responsibilities

• Engaging with interested customers, ensuring they feel valued and supported.
• Understanding individual needs and providing tailored insurance solutions.
• Delivering outstanding customer service for a smooth experience.

Skills

Customer Service

Communication

Problem Solving

Detail-oriented

Job description

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Salary:

£26k (rising post probation to £27k) + Bonus ?

About the role:

We are exclusively representing an exciting and growing company that puts customer satisfaction at the heart of everything they do. They are now looking for a dedicated and empathetic Insurance Broker to join their team. This role focuses on quality conversations and providing exceptional service, working with warm, inbound leads from customers seeking expert guidance in insurance solutions.

What’s in it for you?

• Up to £27,000 basic salary + bonus
• A supportive team – success is shared and celebrated
• Career progression opportunities within a growing company
• Fun, energetic office culture with no high-pressure targets
• No cold calls – engaging with customers who need support
• 23 days holiday plus bank holidays (rising with service)
• Paid qualification in CII after probation to invest in your future
• Working hours: 9-5, Monday to Friday – no late nights or weekends
• Work-life balance emphasizing a healthy approach to work and personal life

Responsibilities:

1. Engaging with interested customers, ensuring they feel valued and supported
2. Understanding individual needs and providing tailored insurance solutions
3. Delivering outstanding customer service for a smooth experience
4. Maintaining accurate records to uphold service standards
5. Collaborating with a supportive team to enhance customer satisfaction

Ideal candidate:

• Experience in an office-based role, preferably customer service, internal sales, or support
• Background in finance or insurance is a plus but not essential
• Confident communicator who enjoys helping people
• Detail-oriented, proactive, and team-oriented
• Problem-solver capable of offering reassurance and solutions

Why apply through us?

We are exclusively working with this client, providing you direct access to this opportunity. As recruitment specialists, we’ll support you throughout the process, helping you prepare for interviews and secure your ideal role. If you’re seeking a career where you can make a real difference, hit that apply button now!