Insurance Adviser

Prince Personnel Limited; England; On-site; GBP 28,000 - 32,000; Full time

Job summary

A professional financial services company in Telford is seeking an Insurance Adviser. This permanent role involves providing exceptional customer service, handling policy changes, and managing claims and renewals. The ideal candidate is dynamic and passionate about customer experience, preferably with some insurance industry background. Strong communication and interpersonal skills are essential. If you thrive in a target-driven environment and enjoy working with clients, this may be the opportunity for you.

Qualifications

• Dynamic individual passionate about customer experience.
• Ability to manage workload while maintaining quality.
• Experience in the insurance/financial sector preferred.

Responsibilities

• Provide exceptional customer service to clients.
• Handle policy changes, claims, and renewals.
• Work on targets and deadlines.

Skills

Customer service excellence

Strong interpersonal skills

Communication skills

Relationship building

Proactive attitude

IT literacy

Education

Minimum of Grade C in Maths and English

Job description

Insurance Adviser

£28,000 - £32,000 Depending on Experience

Telford

Permanent

Monday to Friday

9am to 5.30pm

An exciting opportunity has arisen to work for an established branch of a professional financial services company based within the Telford area. They are looking to recruit a Client Advisor to join their existing team on a permanent basis.

Roles and Responsibilities

• Providing clients with an excellent customer service experience.
• Handling policy changes.
• Providing new business quotations
• Handling claims and renewals and providing customers with necessary service and advice.
• Working to targets and deadlines.
• A flexible approach and the ability to work as part of a team.

Skills and Experience

• Bright, professional and dynamic individual passionate about giving clients a fantastic customer experience.
• Insurance industry experience preferred but not essential.
• Can juggle a busy workload while consistently providing high‑quality service and building lasting rapport with clients.
• A people person with drive, energy and enthusiasm.
• Strong interpersonal, communication and relationship building abilities.
• Pro‑active and able to work independently.
• Experience and an understanding of the insurance/financial sector is preferable but not essential.
• Strong IT literacy – experience with Customer Relationship Management Systems is an advantage.
• Minimum requirement of Grade C or equivalent in Maths and English.

The Application Process

• We will carefully consider your details and advise you if we are able to progress with your application within 72 working hours.
• If you do not hear from us within this time your details will not be retained.
• In the meantime, all good wishes and continued success with your search for employment.

About Us

Prince Personnel are an employment agency working on behalf of our client. Whether you’re seeking a new permanent position, temporary assignment or contract, you’ll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you.