Insurance Administrator

FCC Environment; Northampton; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

25 days’ annual leave (full-time)

Life insurance

Discretionary bonus scheme

On-the-job training and progression

Refer-a-friend programme

Flexible benefits, including high街 etc

Access to an Employee Assistance //

Best Doctors service via Wellbeing平台

Job summary

FCC Environment is seeking an Insurance Administrator to join our team in Northampton. You will support the insurance department with claims administration, maintain files and respond to queries from insurers, solicitors, and internal teams.

The role is full-time, Monday to Friday, 37.5 hours per week, with a benefits package including 25 days holiday, life insurance and a discretionary bonus scheme. Experience in insurance is helpful and strong MS Office skills are essential.

Qualifications

• Previous administration experience, ideally within an insurance environment.
• Strong communication and presentation skills.
• A calm, structured, and organised approach, with excellent time management.
• Adaptability and flexibility in a busy work environment.
• Strong negotiation and interpersonal skills.
• The ability to manage confidential information and work independently.

Responsibilities

• Providing administrative support for claims, recoveries, payments, and Bordereaux requests.
• Assisting with the creation and maintenance of claim files and internal claims systems.
• Handling and attaching email workflows and scanned posts to the correct records.
• Liaising with sites, insurers, brokers, and finance teams.
• Supporting the update of the insurance page on Environet.
• Managing communications and documentation for liability, property, and motor claims.
• Ensuring accurate filing, reporting, and data entry for all claims handled.
• Supporting ad hoc insurance administrative tasks as required.

Skills

Administration experience

Communication skills

Organised

Time management

Adaptability

Interpersonal skills

Microsoft Office

Tools

Microsoft Office

Job description

Are you looking for the right role for you? Then look no further…

Insurance Administrator

Salary: Up to £30,000 per annum (plus benefits)

Hours: 37.5 hours per week, Monday to Friday

Location: Northampton, NN4 7BF

As an Insurance Administrator at FCC Environment, you will play a vital role in supporting our insurance department through effective claims administration and clear communication with internal teams, insurance companies, and solicitors. You’ll ensure accurate record-keeping and process insurance-related queries in a timely and efficient manner. Previous experience within the insurance sector would be advantageous, helping you to quickly understand industry processes, terminology and regulatory requirements.

This vacancy is for a full-time position, working five days per week.

Our promise to you

• 25 days’ annual leave (full-time working) plus Bank Holidays
• Life insurance
• Discretionary bonus scheme
• On-the-job training and progression
• Refer-a-friend programme
• Flexible benefits, including high street savings, cycle-to-work scheme, Gymflex membership, holiday purchase, and many more (where applicable)
• Access to an Employee Assistance Programme and the Best Doctors service via our Wellbeing Platform

What will you be doing?

• Providing administrative support for claims, recoveries, payments, and Bordereaux requests
• Assisting with the creation and maintenance of claim files and internal claims systems
• Handling and attaching email workflows and scanned posts to the correct records
• Liaising with sites, insurers, brokers, and finance teams
• Supporting the update of the insurance page on Environet
• Managing communications and documentation for liability, property, and motor claims
• Ensuring accurate filing, reporting, and data entry for all claims handled
• Supporting ad hoc insurance administrative tasks as required

What are we looking for?

• Previous administration experience, ideally within an insurance environment
• Strong communication and presentation skills
• A calm, structured, and organised approach, with excellent time management
• Adaptability and flexibility in a busy work environment
• Strong negotiation and interpersonal skills
• A working knowledge of Microsoft Office (Excel, Word, Outlook)
• The ability to manage confidential information and work independently

About Us

We are FCC Environment, one of the UK’s leading waste and resource management companies. Committed to sustainability, we strive to minimise the amount of waste that ends up in landfill by transforming it into valuable resources wherever possible.

We operate over 200 facilities across England, Scotland and Wales and employ around 4,200 people.

The profile of the UK's recycling and waste management industry has never been higher. We need people who are up for the challenge to help us tackle climate change. We need people with ideas. We need you. Together, we will meet the UK’s waste management and energy recovery needs.

FCC Environment is an equal opportunities employer. We value diversity and are strongly committed to providing equal employment opportunities for all employees and applicants.