Insurance Administrator

The Caraires Consultancy; Lutterworth; On-site; GBP 25,000 - 29,000; Full time

Job summary

Une entreprise d'assurance bien établie à Lutterworth recherche un Administrateur d'Assurance pour rejoindre son équipe administrative. Le rôle implique de soutenir la gestion des lignes commerciales et d'assurer la qualité des documents de police. Le candidat idéal a au moins 2 ans d'expérience dans un environnement de bureau, avec d'excellentes compétences en communication et un sens aigu du détail.

Benefits

Programme de formation et développement complet

Régime de pension contributif de l'entreprise

25 jours de congés annuels

Stationnement gratuit sur place

Qualifications

• Min. 2 ans d'expérience administrative dans un bureau occupé.
• Capacité à travailler de manière indépendante et à gérer les systèmes de calendrier.
• Intégrité et engagement envers la satisfaction des clients.

Responsibilities

• Fournir un soutien administratif et gérer les documents de police.
• Liaison avec les clients, courtiers et souscripteurs.
• Processus de demandes et mise à jour des dossiers.

Skills

Communication verbale et écrite

Attention aux détails

Compétences analytiques

Capacité à gérer les plaintes

Esprit d'équipe

Education

Expérience administrative de 2 ans

Tools

Acturis

Job description

Insurance AdministratorLutterworth based – 5 days in the officePermanentMonday to Friday – 35hrs (9.00 – 17.00)£25,000 – £29,000 pa (depending on experience)Our client, a well-established commercial insurance provider based in Lutterworth, is seeking an Insurance Administrator to join their busy admin team.The key responsibilities of an Insurance Administrator:

• Provide administrative support across commercial lines including New Business and Renewals.
• Set up cases in Acturis. Ensure policy documents and EL certificates are issued accurately and on time.
• Liaise with clients, brokers and underwriters by phone and email in a professional and courteous manner.
• Check endorsements, warranties and special conditions before despatch.
• Manage diary entries, respond to enquiries and follow up on diarised tasks promptly.
• Process MTAs, invoice clients and update records accurately in Acturis.
• Cross-sell additional services where appropriate.

The minimum requirements for the Insurance Administrator role:

• Minimum 2 years administrative experience in a busy office environment
• Highly developed sense of integrity and commitment to customer satisfaction
• Excellent verbal and written communication skills
• Ability to handle complaints and challenging situations calmly and professionally
• Strong attention to detail and analytical skills
• Comfortable using automated information systems such as Acturis
• Willingness to work occasional overtime where required
• Demonstrated team player with a proactive attitude

The ideal candidate for the Insurance Administrator role:

• Previous experience within the commercial insurance sector is preferred
• Familiarity with handling endorsements and policy amendments
• Confident working independently and managing diary systems

Insurance Administrator benefits:

• Comprehensive training and development programme
• Company contributory pension scheme
• 25 days annual leave plus increase after years of service
• Free on-site parking

The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner – as we want to be treated.Interested?Please apply below or call us on 01788 298040 for an informal chat.If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful. For our Privacy Policy, please see our website.