Insurance Administrator

Confidential; Leeds; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

25 days holiday

5% pension

On-site parking

Support towards professional insurance

Ongoing training and development

Health and wellbeing support

Friendly, sociable team

Job summary

Confidential in Leeds is seeking an Insurance Administrator to join its close-knit team. The role supports the administration of commercial motor and fleet policies, handling documentation, policy changes and day-to-day enquiries.

Experience in motor or fleet insurance is preferred but not essential if you bring broader insurance experience. The position is office-based in Leeds five days a week, offering progression and professional qualifications support.

Qualifications

• Experience in insurance administration, customer service, account handling or a similar insurance role.
• Organised approach with attention to detail and the ability to manage competing priorities.
• Confident communication with clients and colleagues.
• Willingness to learn, develop your insurance knowledge and contribute to a collaborative team.

Responsibilities

• Process policy changes and prepare insurance documentation.
• Manage invoices and follow up on outstanding documents and payments.
• Liaise with clients about their policies and requirements, building relationships over time.
• Support the broking and client servicing teams with day-to-day administration.
• Keep client records and insurance systems accurate and up to date.

Skills

Insurance administration

Customer service

Account handling

Communication

Job description

Insurance Administrator

Leeds Up to £30,000 Full-time, permanent Office based

Build your insurance career with an independent brokerage offering regular client contact, professional qualification support and opportunities to develop.

An established, growing insurance brokerage in Leeds is looking for an Insurance Administrator to join its close-knit team.

You'll support the administration of commercial motor and fleet policies, working with clients and colleagues to keep documentation, policy changes and day-to-day enquiries running smoothly. Previous motor or fleet experience would be useful, but it isn't essential if you bring experience from another area of insurance.

What you'll be doing

• - Process policy changes and prepare insurance documentation.
• - Manage invoices and follow up on outstanding documents and payments.
• - Liaise with clients about their policies and requirements, building relationships over time.
• - Support the broking and client servicing teams with day-to-day administration.
• - Keep client records and insurance systems accurate and up to date.

What you'll bring

• - Experience in insurance administration, customer service, account handling or a similar insurance role.
• - An organised approach, attention to detail and the ability to manage competing priorities.
• - Confidence communicating with clients and colleagues.
• - A willingness to learn, develop your insurance knowledge and contribute to a collaborative team.

Motor or fleet insurance experience is preferred, but not essential. Experience within an insurance brokerage is also not required.

What's on offer

• - A salary of up to £30,000, depending on experience.
• - 25 days' holiday.
• - 5% pension.
• - On-site parking.
• - Support towards professional insurance qualifications.
• - Ongoing training and development, with opportunities to progress into more senior insurance and client-facing roles.
• - Health and wellbeing support.
• - A friendly, sociable team with a strong record of staff retention and internal development.

The role is based in the Leeds office five days a week.