Commercial Insurance Coordinator

Confidential; Leeds; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Up to £30,000 DOE

25 days' holiday

5% pension

On-site parking

Support towards professional insurance

Training and career development

Health and wellbeing support

Friendly, close-knit team

Opportunities to progress into senior/

Job summary

Confidential in Leeds is seeking a Commercial Insurance Coordinator to join its team. Based in the Leeds office, the role focuses on day-to-day administration of commercial motor and fleet policies and supporting the broking team.

You'll work with clients, handle policy changes, invoices and payments, and maintain accurate client records. Experience in insurance administration or customer service is preferred. The role is office-based with career progression opportunities.

Qualifications

• Experience in insurance administration.
• Strong customer service and account handling skills.
• Ability to manage multiple priorities with attention to detail.

Responsibilities

• Process policy changes and prepare documentation.
• Manage invoices and follow up on payments.
• Respond to client queries and maintain relationships.
• Support broking and client servicing teams.
• Keep client records and insurance systems current.
• Provide general administrative support to the team.

Skills

Insurance administration

Customer service

Account handling

General administration

Insurance or financial services

Motor/fleet insurance experience

Job description

Commercial Insurance Coordinator

Leeds Office Based

Up to £30,000 DOE Full-Time Permanent

The Opportunity

An established and growing independent insurance brokerage in Leeds is looking for a Commercial Insurance Coordinator to join its team.

This is a great opportunity for someone with experience in insurance, administration, customer service or account handling who is looking to develop their career within commercial insurance.

You'll support the day-to-day administration of commercial motor and fleet policies, working closely with clients and the wider broking team.

Key Responsibilities

• Processing policy changes and preparing insurance documentation.
• Managing invoices and following up on outstanding documents and payments.
• Responding to client queries and building strong working relationships.
• Supporting the broking and client servicing teams.
• Keeping client records and insurance systems accurate and up to date.
• Providing general administrative support across the team.

About You

We're looking for someone who is organised, confident and keen to develop.

Ideally, you'll have experience within:

• Insurance administration
• Customer service
• Account handling
• General administration
• Insurance or financial services

You'll also need good attention to detail, strong communication skills and the ability to manage multiple priorities.

Motor or fleet insurance experience is preferred but not essential, and previous insurance brokerage experience is not required.

Benefits

• Up to £30,000 DOE
• 25 days' holiday
• 5% pension
• On-site parking
• Support towards professional insurance qualifications
• Training and career development
• Health and wellbeing support
• Friendly, close-knit team
• Opportunities to progress into senior and client-facing roles

The role is fully office-based in Leeds.