Insurance Administrator

Tasker & Partners; Cambridge; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading insurance broking company seeks an Insurance Administrator to join their Personal Lines team in Cambridge. The role focuses on administrative support, client communication, and requires strong organizational skills. This full-time position offers a career path in the insurance field, with attractive benefits and a supportive work culture.

Benefits

27 days annual leave plus bank holidays

5% employer contributions to pension scheme

Flexible benefits tailored to preferences

Fully paid 3-month maternity, paternity leave

Support for professional qualification studies

Discounts on cinema tickets and dining

Holiday purchase scheme—up to 5 days annually

Qualifications

• Experience in an office environment is essential.
• Excellent written and verbal communication skills required.
• Ability to manage diary and workload effectively.

Responsibilities

• Manage own diary, emails, and workload.
• Liaise with clients regarding policy renewals.
• Coordinating with insurers to obtain quotes.

Skills

Organizational skills

Time management

Communication skills

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

One Broker (part of the Jensten Group) is pleased to be recruiting an Insurance Administrator for our successful Personal Lines team in Cambridge.

Our friendly Personal Lines team consists of 11 colleagues within a larger broking office of over 40 people. This key role focuses on providing daily administrative support to Account Handlers and Management.

This position may suit someone eager to establish a career as a professional administrator or someone looking to develop a rewarding insurance broking career.

Initially, the role is full-time in the office, with a flexible blend of office and home working available after probation.

Key objectives & responsibilities include:

• Managing your own diary, emails, and workload
• Supporting the team with various admin and ad-hoc duties
• Liaising with clients via email and phone regarding policy renewals, receipts, payments, and confirmations
• Coordinating with Insurers to obtain quotes
• Renewing policies on Acturis and insurer portals
• Ordering stationery and office supplies
• Printing documentation and handling post

About You

As an Insurance Administrator, you should have strong organizational, prioritization, and time management skills. A good telephone manner and confidence to communicate at all levels are essential.

Additional skills/requirements:

• Experience in an office environment
• Proficiency in Microsoft Word, Excel, and Outlook
• Excellent written and verbal communication skills
• Effective diary and workload management
• A desire to provide efficient administrative support to colleagues and clients

Rewards & Benefits

Joining us, you can expect a supportive culture and attractive rewards, including:

• 27 days annual leave (plus a day for your birthday and another for a religious holiday of your choice) plus bank holidays
• Auto-enrolment into our pension scheme with 5% employer contributions
• Flexible benefits tailored to your preferences
• Group Life Assurance
• Fully paid 3-month maternity, paternity, and adoption leave
• Support for professional qualification studies relevant to your role and career
• Discounts on cinema tickets, dining, luxury items, etc.
• Holiday purchase scheme—up to 5 days annually

About Us:

One Broker Group (part of the Jensten Group) serves commercial and personal clients across East Anglia, focusing on business, property, and haulage. We also offer specialist schemes with national reach, including solutions for private ambulances, community-led housing, community assets, thatched homes, and classic cars.

Founded in 2018, Jensten is one of the UK's largest independent broking groups. We grow organically and through acquisitions, placing over £600m GWP into the market via retail insurance broking, Lloyd's and London Market broking, and specialist underwriting.

We bridge the gap between consolidators and provincial brokers, combining scale, ambition, and expertise with a client-focused culture and entrepreneurial spirit. This makes us not just a leading independent broking group but also one of the most exciting.