Insurance Account Handler — Hybrid Work & Career Growth

Nub News; Warwick; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

26 days annual leave

Bonus structure

Pension scheme

Career progression

Well-being support

Volunteer day

Awards program

Job summary

Nub News in Warwick is seeking an Insurance Account Handler to manage a portfolio of clients, fostering strong relationships and delivering tailored insurance solutions. You will serve clients by phone and in person, ensuring high-quality service and accurate policy administration.

The role offers a competitive salary, a generous bonus structure, and hybrid working options, with ongoing support for professional qualifications such as CII/ACII.

Qualifications

• Insurance industry experience is a must.
• A positive, proactive attitude and a drive to deliver the best client experience.
• Willingness to learn—we'll support you with qualifications like CII or ACII.
• Confidence in communication, both over the phone and face-to-face.
• A collaborative spirit and the resilience to adapt in a fast-paced environment.
• Integrity and honesty—essential in our regulated industry and valued in our culture.

Responsibilities

• Be the go-to person for a designated portfolio of clients, building strong relationships and supporting their insurance needs.
• Deliver excellent customer service and build rapport with clients.
• Assist in securing suitable insurance solutions and communicating clearly with policyholders.

Skills

Insurance experience

Communication skills

Customer service

Proactive attitude

Willingness to learn

Integrity

Team player

Education

CII/ACII qualification

Job description

Nub News in Warwick is seeking an Insurance Account Handler to manage a portfolio of clients, fostering strong relationships and delivering tailored insurance solutions. You will serve clients by phone and in person, ensuring high-quality service and accurate policy administration.

The role offers a competitive salary, a generous bonus structure, and hybrid working options, with ongoing support for professional qualifications such as CII/ACII.