Commercial Insurance Account Handler — Hybrid Role

Everywhen; Bury St Edmunds; Hybrid; GBP 25,000 - 42,000; Full time

Benefits offered by this job

26 days holiday

Career progression

Professional qualifications

Pension

Wellbeing support

Volunteering day

Spotlight Awards

Job summary

Everywhen in Bury St Edmunds is seeking an Account Handler to join the UK’s largest independent insurance broker. You will be the go-to contact for a portfolio of clients, delivering high-quality insurance solutions with a focus on service and relationship-building.

The role supports a Monday–Friday schedule with hybrid working options and a salary reflective of your experience, plus a generous bonus structure and opportunities for professional qualifications like CII/ACII.

Qualifications

• Insurance industry experience is a must.
• Positive, proactive attitude and drive to deliver best client experience.
• Curiosity and willingness to learn; support with qualifications like CII or ACII.
• Confidence in communication over the phone and face-to-face.
• Collaborative spirit and resilience in a fast-paced environment.
• Integrity and honesty are essential in a regulated industry.

Responsibilities

• Manage a designated portfolio of clients and build strong relationships to support their insurance needs.
• Deliver excellent customer service and professional client interactions.

Skills

Insurance experience

Proactive attitude

Willingness to learn

Communication skills

Collaborative mindset

Integrity

Education

CII/ACII qualification

Job description

Everywhen in Bury St Edmunds is seeking an Account Handler to join the UK’s largest independent insurance broker. You will be the go-to contact for a portfolio of clients, delivering high-quality insurance solutions with a focus on service and relationship-building.

The role supports a Monday–Friday schedule with hybrid working options and a salary reflective of your experience, plus a generous bonus structure and opportunities for professional qualifications like CII/ACII.