Instrumentation Field Service Engineer

United Utilities; Penrith; Hybrid; GBP 36,000 - 44,000; Full time

Benefits offered by this job

26 days annual leave

Pension up to 14% employer contrib.

7.5% bonus scheme

Healthcare plan

EVolve Car Scheme

Employee Assistance Plan

Job summary

United Utilities in Penrith is seeking an Instrumentation Field Service Engineer to maintain and improve instrumentation assets across our sites, ensuring safety, reliability and compliance at all times.

You’ll work hands-on with pressure, flow and temperature instruments, with structured training and development to deepen instrumentation capability while collaborating with a supportive engineering team.

Qualifications

• Must be a time-served apprentice with NVQ Level 3 or equivalent.
• Full UK driving licence is essential due to mobile role.
• Field service experience in electrical maintenance or engineering.
• Strong fault-finding across electrical systems, controls and instrumentation.
• Knowledge of flow, level and measurable instruments, especially in water or similar process industries.
• Solid Health & Safety awareness and safe systems of work.
• Team player with good communication and collaboration with on-site teams.

Responsibilities

• Deliver high-quality instrumentation maintenance and installation services.
• Diagnose and fix faults to keep instrumentation and systems running reliably.
• Carry out planned maintenance to prevent issues.
• Ensure compliance with Health & Safety regulations and internal policies.
• Manage budgets and maintain financial control.
• Provide accurate asset performance data to feed corporate systems.
• Analyze root causes of recurring issues and recommend long-term solutions.

Skills

Time-served

NVQ Level 3

Driving licence

Field service experience

Fault finding

Instrumentation knowledge

HSE awareness

Team player

Education

NVQ Level 3

Job description

Job number UU04756 Country United Kingdom Region Cumbria Location name Penrith Newtongate Depot, Newtongsate Industrial Estate, Penrith, CA11 0AB Posting End Date 16/09/2026 Band 6a Role Type Permanent Work hours 37 Hours per Week Salary £40,232

Build your career where precision matters....

The Role

Are you an instrumentation engineer who thrives on problem‑solving, precision, and variety? Join us as an Instrumentation Field Service Engineer and play a critical role in maintaining and improving the systems that keep our operations running safely and efficiently.

This is a hands‑on role focused squarely on instrumentation assets—working with pressure, flow, and temperature measurement, sensors, switches, and weighing systems across our sites. No two days are the same. One day you could be fault‑finding a pressure transmitter, the next carrying out calibration, inspections, or supporting operational improvements alongside production teams.

You’ll work in a modern maintenance environment where safety, compliance, and asset reliability come first. We value practical engineering expertise, attention to detail, and a proactive mindset—and we’ll support you with structured training and development to help you deepen your instrumentation capability over time.

While the role offers a high level of independence in the field, you’ll never be on your own. You’ll be part of a knowledgeable, supportive engineering team that shares best practice, tackles challenges together, and takes pride in doing the job right.

What you'll be doing:

• Delivering a high-quality, efficient instrumentation maintenance and installation service that keeps everything running like clockwork.

• Diagnosing and fixing faults with precision—making sure all instrumentation and systems‑based equipment are operating at their best.
• Taking a proactive approach to maintenance, carrying out planned tasks to prevent issues before they arise.
• Championing safety by ensuring full compliance with Health & Safety regulations and internal policies.
• Keeping a close eye on the numbers by managing budgets effectively and maintaining financial control.
• Providing accurate, reliable asset performance and repair data to feed into our corporate systems—your insights will help drive smarter decisions.
• Tackling recurring maintenance issues head‑on by analysing root causes and recommending long‑term solutions.

What you'll need to bring:

• Qualifications you must be a time served apprentice or equivalent, supported with academic qualification(s) minimum NVQ level 3.

• Full UK driving license is essential due to the mobile nature of the role.
• Field service experience– Proven experience in an electrical maintenance or engineering role, ideally in a field‑based or utilities environment.
• Fault-finding expertise– Strong diagnostic and problem‑solving skills across electrical systems, controls, and instrumentation.
• Knowledge of flow, level & measurable instruments– Familiarity with maintaining, calibrating and servicing equipment particularly in water, wastewater, or similar process industries.
• Health & Safety awareness– Solid understanding of safe systems of work, risk assessments, and permit‑to‑work systems.
• Team player– Comfortable working independently while maintaining strong communication and collaboration with on‑site teams and contractors.

This role may not be eligible for visa sponsorship.

Benefits

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 7.5% performance‑related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company‑funded scheme
• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• MORE Choices flexible benefits
• Enhanced parental leave schemes

Salary -£40,232
Work Type - Onsite
Job Location - Penrith Newtongate Depot, Newtongsate Industrial Estate, Penrith, CA11 0AB
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37 hours per week

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long‑term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.