Instructional Designer

Arrive; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Arrive is seeking an experienced Instructional Designer to join our Sales Enablement team and drive high-impact learning experiences that accelerate seller performance and revenue outcomes.

This hybrid role requires 2–3 days per week in one of our offices in Stockholm, Paris, or London, collaborating with sales leaders, SMEs and cross-functional stakeholders to deliver scalable learning solutions.

Qualifications

• 3–5+ years of experience in instructional design, preferably in a sales enablement, revenue enablement, or B2B SaaS environment.
• Proficiency with eLearning authoring tools (e.g. Articulate 360/Rise, Adobe Captivate) and video tools (Camtasia, Loom).
• Experience working with LMS platforms (Workramp, Highspot, Salesforce, Seismic).
• Strong understanding of adult learning theory and instructional design best practices.
• Excellent written and verbal communication skills - you can make complex topics accessible and compelling.
• Ability to manage stakeholder relationships across multiple business units and levels of seniority.
• A data-driven mindset with experience using metrics to evaluate and improve learning programmes.
• Based in or able to commute to Stockholm, Paris, or London for 2–3 days per week.
• Expertise with AI-powered learning tools or content creation platforms to help scale impact and deliver faster.

Responsibilities

• Design and develop engaging, scalable learning content for sales audiences across multiple BUs.
• Partner with sales leaders, product, and other SMEs to translate complex information into learner-centred content.
• Apply instructional design frameworks (ADDIE, SAM) to ensure content drives measurable behaviour change.
• Build and maintain curriculum in the LMS, ensuring content is current and well-organised.
• Collaborate with the Sales Enablement team to align learning to plays, launches, onboarding, and skills development initiatives.
• Measure and report on learning effectiveness to continuously improve content and delivery.
• Manage multiple projects simultaneously in a fast-paced, cross-functional environment.

Skills

Instructional design

eLearning tools

LMS platforms

Adult learning theory

Stakeholder management

Data-driven

Cross-functional teamwork

AI tools

B2B SaaS

Communication skills

Tools

Articulate 360

Articulate Rise

Adobe Captivate

Camtasia

Loom

WorkRamp

Highspot

Salesforce

Seismic

Job description

We’ve signed up to an ambitious journey. Join us!

As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let’s grow better, together.

About The Role

We’re looking for a talented Instructional Designer to join our Sales Enablement team and support learning initiatives across all business units. In this role, you’ll partner closely with sales leaders, subject matter experts, and cross-functional stakeholders to design and deliver high-impact learning experiences that accelerate seller performance and drive revenue outcomes.

This is a hybrid role requiring 2–3 days per week in one of our offices in Stockholm, Paris, or London.

What You’ll Do

• Design and develop engaging, scalable learning content - including eLearning modules, instructor-led training, playbooks, battle cards, videos, and blended learning programmes - for sales audiences across multiple BUs
• Partner with sales leaders, product, and other SMEs to conduct needs analyses and translate complex information into clear, learner-centred content
• Apply instructional design frameworks (e.g. ADDIE, SAM) and adult learning principles to ensure content drives measurable behaviour change
• Build and maintain curriculum in the LMS, ensuring content is current, accessible, and well-organised
• Collaborate with the broader Sales Enablement team to align learning to sales plays, product launches, onboarding, and skills development initiatives
• Measure and report on learning effectiveness, using data to continuously improve content and delivery
• Manage multiple projects simultaneously in a fast-paced, cross-functional environment

What We’re Looking For

• 3–5+ years of experience in instructional design, preferably in a sales enablement, revenue enablement, or B2B SaaS environment
• Proficiency with eLearning authoring tools (e.g. Articulate 360/Rise, Adobe Captivate) and video tools (e.g. Camtasia, Loom)
• Experience working with LMS platforms (e.g. Workramp, Highspot, Salesforce, Seismic)
• Strong understanding of adult learning theory and instructional design best practices
• Excellent written and verbal communication skills - you can make complex topics accessible and compelling
• Ability to manage stakeholder relationships across multiple business units and levels of seniority
• A data-driven mindset with experience using metrics to evaluate and improve learning programmes
• Based in or able to commute to Stockholm, Paris, or London for 2–3 days per week
• Expertise with AI-powered learning tools or content creation platforms to help scale impact and deliver faster.

About Arrive

Arrive, including brands like EasyPark, Flowbird, RingGo, ParkMobile and Parkopedia, is a leading global mobility platform. Present in over 90 countries and 20,000 cities, the company helps people and decision-makers make smarter decisions about urban mobility and ease the experience of travel worldwide. Arrive delivers a unique combination of the core ingredients to make cities more livable: from smart payments and optimised car parks to data-driven traffic reduction and support for reinvestment in public transport and green space. It’s about more than function, it’s about saving time and simplifying the experience of travel for everyone. Travel is more than a journey, it’s how you Arrive.