Installations & Service Technician

RCC Connect; Preston; Hybrid; GBP 26,000 - 30,000; Full time

Benefits offered by this job

Full UK driving licence

Company van available

Job summary

RCC Connect is seeking an Installations and Service Technician to install, commission, and maintain AV systems at client sites across the UK. You will work with projects and operations teams to build rack-based systems and to diagnose faults with video, audio and networking equipment.

The role requires strong self-motivation, good communication in a cross-functional team, and the ability to manage documentation and incidents.

Qualifications

• Background in AV, electrical engineering or related field.
• Strong knowledge of video, audio, and networking systems.
• Experience installing and terminating structured cabling.

Responsibilities

• Install, commission and maintain AV systems at client sites across the UK.
• Build and install AV and rack-based systems.
• Maintain, service and upgrade technical equipment across sites in the UK.
• Manage incidents and faults, document progress and escalate when needed.
• Manage and update documentation.

Skills

AV systems

Networking systems

Electrical engineering

Tools

Cable termination tools

Job description

Role Purpose

The Installations and Service Technician is responsible for working alongside the projects and operations teams in installing, commissioning, and maintaining content / AV systems at client sites across the UK.

Accountabilities

• To work alongside the projects and operations teams in installing, commissioning, and maintaining content / AV systems across Great Britain, and Europe.
• To build and install AV and rack-based systems.
• To maintain, service, and upgrade technical equipment at a variety of sites across the UK.
• To manage incidents and faults, documenting progress, and escalating where necessary.
• To manage and update documentation.

Knowledge, experience, and capabilities

Critical knowledge

• A demonstrable background in an AV, electrical engineering or related field, with experience in design and implementation of new concepts and solutions
• Strong knowledge of video, audio, and networking systems.

Critical experience

• History of self-learning to achieve goals.
• Experience installing and terminating structured cabling.
• Experience installing equipment using appropriate tools and fixings.
• Experience using system diagrams and schematics to fault find on technical systems.

Critical technical, professional, and personal capabilities

• Highly self-motivated, with the ability to prioritise own workload and work to tight deadlines.
• Excellent interpersonal skills and the ability to communicate effectively with colleagues in a cross-functional team and key client stakeholders.
• Positive outlook and “can-do” attitude.
• Results and solution focused approach.

Additional information

• Working a 10-day / 80-hour fortnight, your time will be split between Operations and an New project installations.
• A full UK driving licence. A van can be provided for role
• Salary is £26,000 to £30,000 DOE