Installation Technician

Posturite Ltd; Dartford; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading provider of ergonomic solutions as an Installation Technician. This role involves supporting installation and repair of ergonomic products, requiring travel to customer locations. The ideal candidate possesses strong problem-solving skills and a commitment to exceptional customer service.

Qualifications

• Proven product or equipment installation experience required.
• Must possess a clean driving license.
• Strong interpersonal skills and ability to adapt to changing plans.

Responsibilities

• Ensure safe delivery and assembly of products.
• Conduct onsite product repairs and installations.
• Develop and maintain excellent relationships with clients.

Skills

Communication

Problem Solving

Customer Service

Mechanical knowledge

Driving Skills

Time Management

Job description

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This range is provided by Posturite Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

The Role

The role of Installation Technician is to support clients and our field-based employees with product installations, repairs, audits, training and other technical duties. The role requires significant traveling to customer homes and office buildings to build equipment or troubleshoot or fix existing problems with existing products.

A successful Installation Technician should have sound mechanical and product knowledge (which we will teach you) and be able to work in small office spaces and drive in a van for extended periods of time. They must have exceptional communication skills, a passion for customer service and quick problem solving skills.

Key Responsibilities

• Ensure the safe delivery and assembly of products
• Carry out onsite product repairs specifically within seating and electric desking
• To ensure that all installations and repairs are carried out to Posturite standards and customers satisfaction
• Oversee the installation of bulk seating orders
• Conduct Posturite seating audits for specific companies
• Communicate regularly with the Office, Field and Management teams, building excellent internal relationships
• Develop and maintain excellent relationships with key suppliers including RH and HAG
• Ensure diary is managed effectively at all times, keeping it up to date at all times
• Frequently check and respond to all mediums of communication including voicemail, email and calendar entries, making prompt changes to meet client needs at short notice.
• Accurately complete all relevant paperwork and forms, within the agreed timescales
• Keep company vehicle clean and tidy
• Support the Marketing Team with the delivery and collection of exhibition equipment
• Provide timed deliveries for specific clients during out of office hours where required
• Mentor new members of staff in line with the company induction program
• Deliver training to field staff and clients as and when required
• Identify and pass on sales opportunities to the appropriate member of field staff
  
  

What You'll Bring

• Proven product or equipment Installation Experience
• Proven Driving Experience
• Excellent customer service skills
• Strong interpersonal skills to build and maintain relationships
• Ability to be flexible and adaptable to change of planned activities at short notice
• Ability to crouch, kneel and work in confined areas for extended periods
• Ability to lift heavy objects
• Organisation & time management skills
• Ability to solve problems and work well under pressure without supervision
• Ability to use own initiative
• Understand and logically follow diagrams and manuals
• Sound knowledge of appropriate lifting techniques
• Basic IT skills
• Possess a clean driving licence and enjoy driving
  
  

A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.

Posturite is the UK’s leading provider of ergonomic solutions. We have been providing specialist DSE assessments, services and solutions for more than 30 years. Posturite help thousands of people and clients improve the health, happiness and productivity through a range of solutions including DSE assessments, ergonomic product provision, furniture, and a range of Enablement assessments and training to assist individuals.

Not only do we work directly with individual customers and end users, we also work with a diverse range of clients from the public and private sector, including many charities. We are proud to assist over 75% of FTSE 250 companies and 50% of central government organisations.

Our employees have a wealth of experience, with individuals who can offer case management for musculoskeletal, disability and other specialist areas. We provide over 20,000 assessments per year to all parts of the UK, this includes traditional DSE assessment but also offer a range of enablement assessments in areas such as visual or hearing impairments, dyslexia, dyspraxia, and all neurodiverse conditions.

The Mill,

Station Road

Berwick

East Sussex

BN26 6SZ

Boma Hart

07500 332 147 or 0345 345 0010

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Wellness and Fitness Services

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