Installation Technician

Innserve Ltd; Croydon; On-site; GBP 28,000; Full time

Job summary

Join a leading company in the drinks dispense industry as an Installation Technician. This role offers varied responsibilities, including installation and maintenance of high-spec equipment, supported by competitive salary and flexible benefits tailored to your needs. Benefit from comprehensive training, opportunities for overtime, and excellent development prospects within a supportive team environment.

Benefits

Company vehicle

Generous holiday allowance

Life assurance

Flexible benefits scheme

Development opportunities

Increased holiday earning potential

Qualifications

• Experience in a technical or engineering role required.
• Field service engineer experience preferred.
• Mechanical/electrical installations or diagnostics skills are valued.

Responsibilities

• Install, maintain, and repair high-spec drinks dispense equipment.
• Provide excellent customer service and training.
• Work independently and adapt to varied tasks.

Skills

Problem Solving

Technical Skills

Customer Service

Flexibility

Job description

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About the Role

Looking for a field-based engineering role where work is planned around your home postcode? And you are paid door to door, from leaving home to returning?

Are you a natural problem solver, skilled in an engineering or technical discipline? Someone who enjoys working with customers, who we place at the core of everything we do?

Interested in joining our growing team of 450+ industry specialists who have installed and maintained drinks dispense equipment at over 90,000 licensed premises across the UK, including at concerts, festivals, racecourses, stadiums, and arenas?

Ready to be welcomed into our key team of drinks dispense solutions experts who deliver excellent customer service and keep our customers pouring? At Innserve, we are One Big Team.

Working at Innserve, you'll enjoy:

• Competitive salary (£27,819 pa) + an individual incentive
• Company vehicle: with option for personal use and fuel
• Generous holiday allowance: 23 days holiday + bank holidays + an additional 'Celebration Day'. You can also buy or sell holiday days to suit your needs
• Amazing core benefits: Life assurance, access to the award-winning Help@hand app with GP appointments, counselling, and more, plus exclusive retail discounts
• Personalised additional benefits: Tailor your benefits to your needs with our "All Inn" flexible benefits scheme. Receive a 'Flex Pot' to spend on additional benefits like Dental Insurance, Private Medical Insurance, Annual Gym Memberships, Critical Illness Cover, Increased Pension Contributions, Annual Travel Insurance, and more. Many options include coverage for your partner and children too!
• Development opportunities: In-house training, and support to pursue external qualifications and apprenticeships
• Opportunities to boost your earnings: Complete regular overtime at increased hourly rates, with the potential to sign up to the Committed Additional Hours (CAT) scheme at enhanced rates

Your Typical Day as an Installation Technician

This role is fast paced, extremely varied, and far from a typical field engineering job! Our Technicians are our ambassadors, working with a diverse range of customers. You will install, maintain, and repair high-spec drinks dispense equipment at locations planned around your home postcode. We care about our customers: you'll support them with training, guidance, and the highest levels of customer service.

We Expect You To Have:

• A practical, flexible approach to work with experience in a technical or engineering role
• Experience as a field service engineer
• Experience in mechanical or electrical installations/maintenance, fault finding, plumbing, or diagnostics
• The ability to work with tools and enjoy solving technical problems
• Determination to succeed and deliver excellence in customer experience
• The ability to work independently

Full UK driving licence required.

Beer dispense, brewery, or drinks dispense experience is ideal but not essential as comprehensive training is provided. Interested in joining us?