Installation Technician

Micro Nav; Bournemouth; On-site; GBP 30,000 - 42,000; Full time

Job summary

Micro Nav is seeking a reliable Installation Technician to travel globally, installing Air Traffic Control simulators at customer sites. You will work independently and as part of a team, delivering high-quality service to tight deadlines. Regular travel within the UK and overseas is involved.

The role requires hands-on IT skills, hardware configuration, and strong communication to support users of varying expertise. Travel readiness is essential.

Qualifications

• Good written and presentation skills.
• Excellent verbal communication to support users of varying proficiency.
• Proven experience in IT environments.
• Familiar with ISO 9001 standards.
• Experience installing and setting up computer hardware, networks and domain accounts; able to troubleshoot hardware issues.

Responsibilities

• Site visits to assess installation viability.
• Assist with creation of technical documents for bids.
• Create installation documentation.
• Prepare equipment orders.
• Configure IT hardware components of simulators.
• Install and assemble customer test rigs.
• Ship completed simulators.
• Deploy simulators to customer sites.
• Coordinate with Project Managers to meet milestones.

Skills

IT hardware setup

Windows & Server setup

Network troubleshooting

Clear communication

Documentation

Education

IT-related qualification

Good IT education

CI installation knowledge

Job description

Purpose of Job

We are seeking a reliable, detail-oriented Installation Technician to travel the world installing Air Traffic Control simulators at customer sites. You will be hands-on and technically capable, working independently and as part of a team delivering excellent customer service to tight deadlines. This role involves regular travel, so it will suit someone who is comfortable working at customer locations both in the UK and occasionally overseas.

Key Duties And Responsibilities

• Site visits to assess the viability of installations


• Assist with the creation of technical documents for Bids


• Creation of installation documentation.


• Preparation of equipment orders.


• Configuration of IT hardware components of Simulators


• Installation and building of customer test rigs


• Shipping of completed simulators


• Deployment of simulators to customer sites


• Liaising with Project Managers to ensure Key milestones are met

Technical Requirements

• Good written, and presentation skills


• Excellent verbal communication skills with the ability to support users of varying levels of proficiency


• Proven relevant experience working in IT


• Ability to work to ISO 9001 standards


• Experience of installing and setting up computer hardware, networks, domain accounts, and of troubleshooting and rectifying user and hardware issues


• Proficiency with Windows Operating Systems – both desktop (Windows 11) and server (Server 2022/2025 including roles)


• Understanding of the configuration and operation of server and networking infrastructure


• Good understanding of hardware and software specifications


• Strong problem-solving skills


• Ability to travel to Customer sites within the UK and overseas

Education And Experience

• A good standard of education within IT and experience in an IT-based environment


• IT professional qualification (desirable not required)


• Experience and understanding of IT issues – Networking and connectivity


• Custom Installation (CI) professional qualification (desirable not required)


• Experience and understanding of CI issues, knowledge of LAN and Mains backbone specifications (desirable not required)


• Experience in cable dressing, management, termination and cable limitations (desirable)


• Experience in a customer-facing role


• Experience of dealing with internal departments of mixed disciplines and personnel at all levels


• Good standard verbal and written communication


• Ability to manage time and work to tight deadlines