Installation Engineer - Londonderry

Netomnia; Derry/Londonderry; On-site; GBP 30,000 - 34,000; Full time

Benefits offered by this job

25 days holiday

Birthday day off

Pension scheme

Phone allowance

Health care

Cycle to work

Life assurance

Company events

Broadband discount

Job summary

Netomnia is seeking an Installation Engineer to join our Direct Labour Operations in Derry. You will install fibre connections at customer premises, uphold excellent customer service, and update our systems throughout the day. The role is full-time, with a 45-hour week including one Saturday per month as overtime.

We offer a competitive salary: £30,100–£34,000, plus a 20% target bonus and extra Saturday pay, with on-target earnings up to £39,000 per year. A UK driving licence is required.

Qualifications

• Experience in fibre/telecoms field install work.
• Strong Health & Safety awareness.
• UK driving licence held for 12+ months.
• Willingness to work Saturdays with overtime.
• Good organisational and communication skills.

Responsibilities

• Install fibre connections at customer premises.
• Ensure high standard of customer service.
• Maintain equipment and vehicle in good order.
• Record work in relevant systems throughout the day.
• Adhere to H&S policies and company guidelines.

Job description

Description

Installation Engineer

Salary

We provide a competitive starting salary ranging from £30,100 to £34,000.

Department

Direct Labour Operations

Location

Derry

Compensation

£30,100 - £34,000 / year

Description

Installation Engineer

Reporting to: Installations Field Manager

Hours: Full time, Monday to Saturday, 45hrs a week, 7.30am-5.30pm

1 Saturday Per Month Paid as Overtime

Location: Londonderry

Salary

We provide a competitive starting salary ranging from £30,100 to £34,000.

Additionally, you can earn a target bonus of 20% of your salary, along with extra pay for one additional Saturday per month.

With these incentives, your on-target earnings can reach up to £39,000 per year!

Please note that applications will be reviewed as received and should a suitable candidate be identified, we may fill the vacancy early. Therefore, early application is encouraged.

About us

Netomnia is a small team of experts on a mission to bring a reliable, high-speed fibre network straight to your door. Founded in 2019, we’re investing in building a new FTTP Internet infrastructure throughout the UK. Guided by the principles of flawless customer support, fair contracts, and affordable pricing, Netomnia is dedicated to bringing forgotten areas into the UK’s digital revolution. Every member of our team is empowered to take ownership of their work, striving for personal accountability, and rewarded with endless opportunities to develop.

Job Purpose

Reporting directly to the Field Manager, The Installation Engineer will be installing a fibre connection into the customer. The Installation Engineer has a key role in installing right first time whilst maintaining an outstanding customer service for our customers, updating relevant systems in a timely manner throughout the day.

Other work

You will however be expected to complete any work within the department that the company requires due to work volumes from our ISP partners

Key Responsibilities

• Primarily work on customer installations.
• Installing into a customer premises, maintaining the highest standard of customer service
• Manage the tools issued and the vehicle assigned to you as per our vehicle policy.
• Complete assigned tasks on time and manage day-to-day jobs.
• Maintaining H&S compliance.
• Work individually and as part of a team to achieve targets and KPIs.

Skills, Knowledge and Expertise

• Experience working in a similar role, working on or on behalf of the Openreach Network.
• Ability to conduct risk assessment and hazard identification, with a strong emphasis on Health and Safety practices.
• Demonstrable experience and a proven track record working in a networking engineering environment. (preferred).
• Excellent organisational skills.
• Clear and concise communication abilities.
• Physical fitness for manual handling tasks.
• Ability to foster excellent working relationships within your team, with your manager, and with other teams within the company, with an excellent customer service attitude.
• A proactive approach to improving efficiencies and working smarter

Requirements

• Must hold a full UK driving Licence for minimum 12 months.
• SA001, SA002, S7, S8 or equivalent are desirable
• IPAF 1b are desirable
• NRSWA unit 2 (minimum) desirable
• SMART AWARDS preferable desirable
• Have telecommunications experience or transferable skills.

Why our people love working with us?

• 25 days holiday plus bank holidays
• An extra day off for your birthday!
• Pension scheme that matches your contribution up to 8%
• Phone allowance
• Health care cash plan
• Cycle to work
• Employee assistance programme
• PPE and Uniform provided
• IT equipment provided
• Discounted Gym memberships
• Retail offers – discounts from recognisable brands
• Company Events
• Free YouFibre broadband if you are within our area, plus friends & family discount.
• Life assurance giving you cover of 4 times your basic salary
• Colleague referral scheme of £500
• Continuous development and long-term career prospects