Installation Engineer - Cardiff

Netomnia; Cardiff; On-site; GBP 30,000 - 34,000; Full time

Job summary

A leading company in fibre network installation is seeking an Installation Engineer in Cardiff. The role focuses on customer installations, ensuring high service standards and compliance with health and safety regulations. You will work both individually and as part of a team, managing daily tasks and tools effectively. The position offers a competitive salary and various benefits, including equity participation and career development opportunities.

Benefits

Equity participation

25 days holiday + bank holidays

Birthday day off

Pension scheme (up to 8%)

Phone allowance

Health care cash plan

Cycle to work scheme

Employee assistance program

PPE and uniform provided

Discounted gym memberships and retail offers

Life assurance (4x salary)

Referral bonus (£500)

Career development opportunities

Qualifications

• Experience in a similar role, preferably with Openreach Network.
• Telecommunications experience or transferable skills.

Responsibilities

• Install fibre connections at customer premises.
• Manage tools and vehicle as per policies.
• Ensure health and safety compliance.

Skills

Organizational Skills

Communication Skills

Teamwork

Customer Service

Physical Fitness

Proactivity

Education

Full UK driving license

SA001, SA002, S7, S8 or equivalent

IPAF 1b

NRSWA unit 2

SMART AWARDS

Job description

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Description

Installation Engineer

Salary

We provide a competitive starting salary ranging from £30,100 to £34,000.

Department

Direct Labour Operations

Location

Cardiff

Job Details

• Reporting to: Installations Field Manager
• Hours: Full time, Monday to Saturday, 45hrs a week, 7.30am-5.30pm
• 1 Saturday Per Month Paid as Overtime
• Location: Cardiff
• Salary: £30,100 - £34,000 / year
• Additional earnings: Target bonus of 20% of salary and extra pay for one Saturday per month, with on-target earnings up to £39,000 per year.

About us

Netomnia is a team dedicated to building a reliable, high-speed fibre network across the UK, founded in 2019. We focus on customer support, fair contracts, and affordable pricing, empowering our team members with ownership and development opportunities.

Job Purpose

Reporting to the Field Manager, the Installation Engineer installs fibre connections at customer premises, ensuring first-time right installation and excellent customer service, with timely updates to relevant systems.

Key Responsibilities

• Primarily work on customer installations.
• Maintain high customer service standards during installations.
• Manage tools and vehicle as per policies.
• Complete tasks on time and manage daily jobs.
• Ensure health and safety compliance.
• Work individually and as part of a team to meet targets and KPIs.

Skills, Knowledge, and Expertise

• Experience in a similar role, preferably with Openreach Network.
• Ability to conduct risk assessments with health and safety focus.
• Experience in networking engineering preferred.
• Strong organizational and communication skills.
• Physical fitness for manual handling.
• Excellent teamwork and customer service attitude.
• Proactive in improving work efficiency.

Requirements

• Full UK driving license for at least 12 months.
• Desirable: SA001, SA002, S7, S8 or equivalent, IPAF 1b, NRSWA unit 2, SMART AWARDS.
• Telecommunications experience or transferable skills.

Benefits

• Equity participation
• 25 days holiday + bank holidays
• Birthday day off
• Pension scheme (up to 8%)
• Phone allowance
• Health care cash plan
• Cycle to work scheme
• Employee assistance program
• PPE and uniform provided
• IT equipment provided
• Discounted gym memberships and retail offers
• Company events
• Free broadband (area dependent) and friends & family discounts
• Life assurance (4x salary)
• Referral bonus (£500)
• Career development opportunities

Next Steps

1. Apply via our Careers Site or Job Boards.
2. Application screening based on essential criteria.
3. Receive feedback within 2-3 days.
4. Follow up with [e-mail] if needed.