Installation Engineer - Cardiff

Netomnia; Cardiff; On-site; GBP 30,000 - 34,000; Full time

Job summary

A leading company in high-speed fibre internet is seeking an Installation Engineer in Cardiff. The role focuses on installing fibre connections, ensuring customer satisfaction, and maintaining safety standards. Competitive salary and benefits offered, including a target bonus and equity in the company.

Benefits

25 days holiday plus bank holidays

Additional day off for your birthday

Pension scheme with up to 8% employer contribution

Phone allowance

Healthcare cash plan

Cycle to work scheme

Employee assistance program

Gym discounts

Free broadband for eligible areas

Career development opportunities

Qualifications

• Experience in a similar role, preferably with the Openreach Network.
• Ability to conduct risk assessments and hazard identification.

Responsibilities

• Install fibre into customer premises, maintaining high customer service standards.
• Complete assigned tasks on time and manage daily jobs efficiently.
• Ensure health and safety compliance.

Skills

Communication

Organizational Skills

Physical Fitness

Education

Full UK driving licence for at least 12 months

Job description

Department: Direct Labour Operations

Location: Cardiff

Compensation: £30,100 - £34,000 / year

Description

Position: Installation Engineer

Reporting to: Installations Field Manager

Hours: Full-time, Monday to Saturday, 45 hours a week, 7.30am-5.30pm

1 Saturday per month paid as overtime

Location: Cardiff

Salary:

We offer a competitive starting salary ranging from £30,100 to £34,000. Additionally, you can earn a target bonus of 20% of your salary, along with extra pay for one additional Saturday per month. With these incentives, your on-target earnings can reach up to £39,000 per year!

Please note that applications will be reviewed as received, and we may fill the vacancy early if a suitable candidate is identified. Early applications are encouraged.

About us:

Netomnia is a team of experts committed to providing reliable, high-speed fibre internet directly to customers. Founded in 2019, we are investing in building a new FTTP Internet infrastructure across the UK. Guided by principles of excellent customer support, fair contracts, and affordable pricing, we aim to bring digital connectivity to underserved areas. Our team members are empowered to own their work, with opportunities for personal growth.

Job Purpose:

Reporting directly to the Field Manager, the Installation Engineer will install fibre connections at customer premises. The role emphasizes first-time right installations and delivering outstanding customer service, with timely updates to relevant systems throughout the day. The engineer may also be required to perform other departmental tasks based on work volumes from ISP partners.

Key Responsibilities:

• Primarily work on customer installations.
• Install fibre into customer premises, maintaining high customer service standards.
• Manage tools and company vehicle as per policy.
• Complete assigned tasks on time and manage daily jobs efficiently.
• Ensure health and safety compliance.
• Work independently and as part of a team to meet targets and KPIs.

Skills, Knowledge, and Expertise:

• Experience in a similar role, preferably working on or with the Openreach Network.
• Ability to conduct risk assessments and hazard identification, with a focus on health and safety.
• Proven experience in a networking engineering environment is preferred.
• Excellent organisational and communication skills.
• Physical fitness for manual handling tasks.
• Ability to build good working relationships and deliver excellent customer service.
• Proactive approach to improving work efficiency.

Requirements:

• Full UK driving licence for at least 12 months.
• Desirable certifications: SA001, SA002, S7, S8 or equivalent.
• Desirable: IPAF 1b, NRSWA unit 2, SMART awards.
• Telecommunications experience or transferable skills.

Why work with us?

• Equity in the company.
• 25 days holiday plus bank holidays.
• Additional day off for your birthday.
• Pension scheme with up to 8% employer contribution.
• Phone allowance, healthcare cash plan, cycle to work scheme, employee assistance program, PPE and uniform, IT equipment, gym discounts, retail offers, company events, free broadband for eligible areas, life assurance, colleague referral scheme, and career development opportunities.

Next steps:

1. Apply via our Careers Site or Job Boards.
2. Application screening against essential criteria.
3. Receive feedback within 2-3 days.
4. Contact [e-mail] if no response within the timeframe.