Installation And Calibration Engineer

Finning International Inc.; Peterborough; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Installation and Calibration Engineer to join their dynamic team. This role involves providing exceptional customer support through on-site installations and troubleshooting of cutting-edge machine control systems. You will be responsible for ensuring precision and efficiency while empowering construction professionals with innovative technology. The position requires a hands-on approach, a keen eye for detail, and the ability to work both independently and collaboratively. If you're passionate about technology and customer satisfaction, this opportunity is perfect for you!

Benefits

25 days holiday

Company pension scheme

Healthcare

Short term incentive plan

Flexible benefits

Qualifications

• Vocational qualification in relevant engineering fields is essential.
• Strong troubleshooting skills for hydraulic and electrical systems are crucial.

Responsibilities

• Provide on-site installations and calibrations for machine control systems.
• Deliver customer support and training on equipment operation.

Skills

Troubleshooting hydraulic and electrical issues

Customer service skills

Knowledge of heavy equipment machine control systems

Health & Safety awareness (IOSH, CSCS)

Basic PC skills (Microsoft Office)

Operation of heavy construction equipment

Education

Vocational qualification in Mechanical, Hydraulics or Electronic engineering

Experience as a field engineer

Experience in OEM dealer site environment

Tools

Trimble hardware

Microsoft Office applications

Job description

Installation And Calibration Engineer

Apply locations: Cambridge, GB; Norwich, GB; Witham, GB; Peterborough, GB

Time type: Full time

Posted on: Posted 3 Days Ago

Time left to apply: End Date: February 3, 2025 (26 days left to apply)

Job requisition id: R-2024-3589

Company:

Sitech Technology Systems Ltd

Number of Openings:

1

Worker Type:

Permanent

Position Overview:

The Field based Installation and Calibration Engineer would report directly to the Installations Team Leader (Regional) and would be responsible for providing customer support through the performance of on-site Machine Control installations, measure, diagnosis, troubleshooting, service, and repair of on machine control systems – across all machine types, brands and technology models on a National scale.

Job Description:

SITECH is a leading provider of the most reliable and cutting-edge technology systems available to the heavy equipment industry and highway contractor today. Our mission is to empower construction professionals with innovative tools, ensuring precision, efficiency, and productivity on every project.

The Installation Engineer will be responsible for the installation of Trimble hardware (Base kit), including accurately measuring the machine control systems on OEM (Trimble Earthworks, GSC900) dealer machines and customers construction equipment.

As part of the SITECH customer proposition, there will be a requirement to provide “hands-on” training to end-users on the operation of Machine Control systems where necessary and delivering technical assistance when required, alongside our Technical Support and Application team.

The role requires remote working and may include National coverage with occasional stays away from home, a can-do, will do customer centric attitude where customer satisfaction and the ability to work both alone and as part of a team are the key elements to the success of this role.

A background in Plant, mechanical and electrical engineering is required but not essential. On job training will be provided for a successful candidate. A keen eye for detail and the ability to fault find through knowledge / experience and root cause mechanical / electronics awareness are essential.

Responsibilities:

• Installation: Primary resource in providing on machine installation, on SITECH / Trimble equipment across all OEMs, OEM Dealers and Customers.
• Service: Primary resource in providing maintenance, support call-out / telephone calls, troubleshooting and support on SITECH / Trimble equipment across all OEMs, OEM Dealers and Customers. [60%]
• Measure & Calibration: Resource in Calibration/re-calibration of SITECH / Trimble machine control equipment as part of the installation, rental, or support of equipment in the field. [10%]
• Operations: Support the Machine Control Installation, Calibration and Support Team Leader to effectively deliver customer requirements with installations and planning of operations. [5%]
• Operations: Ensures the operational quality of the system by documenting post-installation testing for record keeping. [5%]
• Training & Development: Provides operator training to end-users where necessary on system use / operation. Be a trusted ambassador for the integration of technology on machines within the field. [5%]
• Operational Support: Provides support regarding teams, stocks, vehicles, improvement and training is provided when requested by the Service & Operations Manager. [5%]
• Self-Management: Ensures that installation, calibrations, field service and general activity and administration are completed fully, documented and to the high standards expected from SITECH UK and Ireland and Trimble.
• Results: Understands importance of customers as the life of the organisation and all activity has a level of urgency and customer centricity to ensure high performance relies on results and first-time fix on time and to standard.

Specific Skills:

• College or vocational qualification in Mechanical, Hydraulics or Electronic or similar engineering.
• Recent demonstrated ability to troubleshoot hydraulic and electrical issues on heavy equipment machines.
• Familiarity with construction site operations using heavy equipment machine control systems is desired.
• IOSH, RAMS, Health & Safety awareness with an up-to-date CSCS card.
• Experience in Arc welding (useful but not essential).
• Operation of heavy construction equipment an advantage.
• A basic understanding of using a PC including Microsoft Office applications such as Outlook, Word and Excel, Teams and the ability to research new and existing technical information through the Trimble portfolio.

Knowledge:

• Experience of construction equipment would be preferred.
• Experience of construction equipment technology would be preferred.
• Experience of the ground survey / digital field equipment would be preferred.
• Demonstrated ability to troubleshoot hydraulic and electrical issues on heavy equipment.
• Familiar with construction site operations using machine control systems is desired.
• Operation of heavy construction equipment an advantage.
• Basic understanding of using a PC including Microsoft Office applications or handheld devices.
• Understanding of field installation, calibration and service support processes and documentation.
• Working in a Technology-based environment, hands-on learning often forms a vital part in the early stages of your initial training until familiarization with the staple product range.
• The successful candidate will be supervised by a fully qualified SITECH Installation and Support Engineer.
• Further and Advanced product training will then be provided when necessary and onboarding programme.

Accountability:

• Installation Engineers
• Service controller- planner & scheduler
• Application Engineers
• Customer install and calibrations
• Operations and Service Costs
• Ability to manage one’s time effectively and support SITECH and customer requirements.

Education & Experience:

• Experience in working in OEM, OEM Dealer site Environment in an engineering / operations role.
• Experience in working as a field engineer.
• Experience in working within a field technology role.
• Experience in working within a service environment or workshop.
• Champions Safety through all customer and operations activity.
• Experience in effective and solid customer service skills.

Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, short term incentive plan and other flexible benefits.

We are committed to diversity and inclusion at SITECH, to build and sustain a diverse and talented workforce. As an equal opportunity employer, we encourage applications from all qualified individuals.

If this position is of interest to you and you hold the relevant qualifications, then apply today!