Inspiring Retail Store Leader

The Works Stores Ltd; Belfast City District; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Colleague Discount

MyWorks Discounts

Family Leave

Holiday 33 days

Wage Access (Stream)

Can-Do Academy

Share Scheme

Retail Trust support

Healthcare Cash Plan

Long service awards

Job summary

The Works Stores Ltd is seeking a Retail Store Manager in Belfast to lead a busy store, inspire a high-performing team and deliver outstanding shopping experiences. You’ll own day-to-day operations, from people and performance to standards and service, ensuring stock is well managed and presentation is first class.

You’ll use data to drive results, coach colleagues, and foster an inclusive, supportive culture that aligns with The Works values and customer focus.

Qualifications

• Proven experience in a retail management role.
• Strong leadership and people development skills.
• Commercially focused with a track record of delivering results.
• Excellent communication, planning, and organisational abilities.
• Confident using data to inform decisions and improve performance.

Responsibilities

• Lead, coach, and develop your team to deliver excellent customer service and achieve store targets.
• Lead by example as a brand ambassador representing The Works to inspire your team to follow.
• Take full ownership of store performance, using data and insights to drive results.
• Ensure high standards of visual merchandising, stock availability, and store presentation.
• Recruit, onboard, and train new team members, building a high performing, engaged team.
• Manage rotas, payroll, and operational tasks to ensure efficient day-to-day running.
• Maintain compliance with health & safety, cash handling, and loss prevention policies.
• Foster a positive, inclusive, and supportive team culture where people feel developed, and genuinely cared for.
• Collaborate with your Area Manager, stores in your area and central teams to implement business initiatives and share feedback from the shop floor.

Skills

Retail management

Leadership

Commercial focus

Communication

Data-driven decisions

Adaptability

Retail experience

Retail systems

Recruitment & training

Tech savvy

Tools

Back-office systems

EPoS tills

Job description

The Works Stores Ltd is seeking a Retail Store Manager in Belfast to lead a busy store, inspire a high-performing team and deliver outstanding shopping experiences. You’ll own day-to-day operations, from people and performance to standards and service, ensuring stock is well managed and presentation is first class.

You’ll use data to drive results, coach colleagues, and foster an inclusive, supportive culture that aligns with The Works values and customer focus.