Insolvency Advisor, Personal Debt Solutions

BDO (Nederland); London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading company in London is seeking an Insolvency Advisor for its Personal Debt Solutions team. The role involves assessing debt situations, assisting clients, and promoting services. Ideal candidates will have customer service experience and strong communication skills. BDO values a people-first culture, offering opportunities for growth and a flexible work model.

Benefits

Flexible Benefits

Community Involvement

Support for Diversity and Inclusion

Qualifications

• Over 2 years in customer service or financial services.
• Ability to work independently and as part of a team.

Responsibilities

• Conduct initial consultations to assess debtors' situations.
• Assist debtors and creditors regarding bankruptcies and proposals.
• Community outreach and business development.

Skills

Communication

Attention to Detail

Time Management

Organizational Skills

Education

Customer Service Experience

Financial Services Knowledge

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Insolvency Advisor, Personal Debt Solutions page is loaded

Insolvency Advisor, Personal Debt Solutions

Apply locations London time type Full time posted on Posted 30+ Days Ago job requisition id JR4166

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and clients. Our professionals provide exceptional service, offering advice and insights clients can trust. We foster an award-winning, people-first culture that emphasizes your personal and professional growth.

Your Opportunity

Our London office seeks an Insolvency Advisor to join the Personal Debt Solution team. This role involves maintaining an in-office presence and performing duties such as:

• Conducting initial consultations to assess debtors' situations and recommend options; training provided

• Assisting debtors and creditors regarding bankruptcies and proposals, both in person and via phone

• Reviewing interview forms and preparing files/documents for client signing

• Community outreach, business development, presentations, and social media promotion of personal debt solutions

Success in this role is defined by:

• Demonstrating BDO's core values: Integrity, Respect, Collaboration

• Understanding client needs and challenges; being positive, professional, and empathetic

• Focusing on effective service delivery

• Contributing to an inclusive, engaging work environment that attracts and retains talent

• Adopting digital tools and strategies for innovation

• Continuing to develop expertise through learning and professional growth

Your experience and education

• Over 2 years in customer service, financial services insolvency, banking, credit counseling, or related fields

• Effective communication skills in various situations

• Attention to detail in a fast-paced environment

• Ownership and responsibility for work quality and timeliness

• Proficiency in Microsoft Outlook, Word, and Excel

• Excellent time management and organizational skills

• Ability to work independently and as part of a team

• Previous insolvency experience is an asset but not required

• Availability for one evening shift until 7:30 pm

Why BDO?

Our people-first approach has earned us a spot among Canada’s Top 100 Employers for 2025. We offer opportunities for learning, community involvement, competitive compensation, flexible benefits, and support for diversity and inclusion. We encourage participation and success for all employees, fostering a respectful and inclusive culture. Our flexible work model supports in-office, client-site, and virtual work, tailored to individual needs.

Our Code of Conduct guides ethical decision-making and maintains trust with clients and the public.

Ready to make your mark at BDO? Click “Apply now” to submit your resume. Explore other opportunities on our careers page.

About us

We believe in helping our people unlock possibilities, build passions, and grow. Our culture is open, collaborative, inclusive, and respectful. We support our people to be their authentic selves and celebrate diversity.