Insights Manager

Behaviorally; Greater London; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work flexibility – 3 days onsite per week

Competitive salary with performance bonus opportunities

Health and wellness benefits

Ongoing training, mentorship, and development opportunities

Company-sponsored team events and recognition programs

Job summary

A global digital marketing leader is seeking a Mid-Senior level professional to lead a cross-regional research team. The ideal candidate will have a Bachelor's degree and over 5 years of experience in market research, with fluency in French required. Responsibilities include optimizing project execution and building client relationships while ensuring high-quality deliverables. This full-time position offers competitive salary and hybrid work flexibility at the London office.

Qualifications

• 5+ years of experience in market research or related field.
• Ability to manage multiple work streams effectively.
• Strong detail orientation and proactive problem solver.

Responsibilities

• Build and develop a cross-regional research team.
• Manage workload and ensure successful client engagement.
• Optimize project execution and workflow.
• Maintain high-quality outputs and meet KPI targets.
• Proactively refine processes with leadership to improve efficiency.

Skills

Team leadership

Client relationship management

Excellent communication skills

Fluency in French (spoken and written)

Creative and strategic thinking

French language fluency

Strategic thinking

Attention to detail

Self-motivation

Education

Bachelor’s degree in business analytics, economics, mathematics, statistics, social sciences or related field

Job description

Who we are, who we are looking for and why are we interested in you:

We are Behaviorally, Inc., the #1 global market leader in digital shopper marketing. With decades of experience and category expertise in shopper research, we apply our unique behavioral framework and a digital-first approach to help clients navigate the uncertainty of a changing retail environment. We help brands make better shopper marketing decisions by defining and diagnosing the digital and physical behaviors that drive shopper growth. As we tackle our ambitious growth goals, Behaviorally is looking for exceptional people who can join our passionate research teams helping some of the world’s largest brands to understand, predict and influence consumer choice.

Desired skills and experience

To qualify and succeed, in the challenging but rewarding world we do business in, you will need:

• Bachelor’s degree in business analytics, economics, mathematics, statistics, social sciences or related field such as, marketing or psychology
• 5+ years of experience…
• Developing & leading a team
• Answering client business questions and providing recommendations that drive positive business outcomes for our Fortune 500 client
• A flair for building and nurturing relationships with clients and internal stakeholders
• Excellent verbal and written communication skills
• Fluency in French (spoken and written) required
• Ability to think creatively and strategically
• Strong detail-orientation with ability to manage multiple work streams
• Self‑motivated, comfort with ambiguity and proactive problem solver

RESPONSIBILITIES

• Team: Build and develop cross regional team (covering work from Behaviorally offices in the US, UK, France, Switzerland) that implement tech enabled market research projects in line with corporate standards/protocols
• Workload Management: Ensure team well positioned to seamlessly deliver all aspects of each Behaviorally product necessary for a successful client engagement
• Workflow Management: Ensure project execution is in accordance with corporate processes and are in line with corporate priorities/strategies
• Product Quality: Ensure team consistently & efficiently delivers a quality research experience and deliverable to internal and external stakeholders meets/exceeds satisfaction KPI targets
• Process Optimization: When/where necessary, proactively create, refine, and/or enhance processes (in collaboration with leadership)

OWNERSHIP

• Consistent on‑time and high‑quality Europe CoE project delivery
• Project execution in compliance with corporate central protocols
• Documentation and development of Europe team processes, protocols and procedures
• Monitoring and refinement of workflow to ensure maximum operational efficiency

EXPECTATIONS

• Proactively drive workstreams to completion and refine/optimize when/where necessary
• Leverage technical innovation/automation where possible to drive improvement
• Set, monitor, report & improve performance of team KPIs (in collaboration with leadership)

Note: We view the above section as a guide, not a checklist. We encourage you to apply even if you do not satisfy every single bullet on this list! And tell us other things you have done, leading up to this opportunity, your leadership and achievements that demonstrate you are the exact right candidate one for us!

What You’ll Enjoy as Part of the Team

We know people do their best work when they feel trusted, supported, and valued. That’s why our benefits go beyond the basics:

• Hybrid work flexibility – 3 days onsite at our London UK office per week
• Competitive salary with performance bonus opportunities
• Health and wellness benefits
• Ongoing training, mentorship, and development opportunities
• Company‑sponsored team events, recognition programs, and celebrations

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Research and Information Technology
• Market Research