Insights Analyst

James Andrews Technology; Bracknell; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading company in social housing is seeking an Insight Analyst to transform data into actionable insights. In this 12-month fixed-term position, you will join a dynamic analytics team focusing on customer intelligence and service improvement, with both onsite collaboration and flexible working options.

Benefits

Flexible working arrangements

Recommendation scheme

Qualifications

• Substantial experience in insight generation and data analytics.
• Proficiency in applying analytical methodologies.
• Experience processing complex datasets.

Responsibilities

• Conduct customer segmentation studies.
• Undertake detailed analytical projects to enhance service delivery.
• Deliver performance reporting and business analysis.

Skills

Analytical thinking

Communication

Data analytics

Insight generation

Job description

Insight Analyst

Do you have a passion for transforming data into actionable insights? Does continuous improvement drive you? We are seeking an Insight Analyst to provide comprehensive business, customer and operational intelligence for our client. You will conduct customer segmentation studies and undertake detailed analytical projects to enhance service delivery and maintain a customer-centric approach.

You will become part of a 15-strong analytics team that delivers performance reporting, customer intelligence, business analysis and research services.

This 12-month fixed-term position requires substantial experience in insight generation and data analytics. You must demonstrate proficiency in applying analytical methodologies and processing complex datasets. Strong analytical thinking and superior written and verbal communication abilities are essential.

The role is based at either their Somerset, Hampshire or Berkshire office, requiring three days per week on-site for team collaboration and stakeholder engagement. Two days per week offer flexible working arrangements from your preferred location.

Our client operates as a major social housing organisation, maintaining a portfolio exceeding 50,000 properties and community facilities across England, supporting over 100,000 residents.

Applications will be assessed on a rolling basis, with interviews conducted promptly. The position may close early if sufficient suitable candidates apply.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.