Inside Sales Representative / Sales Support

JR United Kingdom; Northampton; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in IT solutions is seeking an Inside Sales Representative for their Sales Operations team. This pivotal role involves collaborating with account management to respond to customer inquiries and maintain product knowledge. Ideal applicants will have experience in sales support and the IT industry, demonstrating strong communication and problem-solving skills.

Benefits

Competitive salary

Bonus opportunities

Qualifications

• Minimum of two years sales or sales support experience in the IT industry.
• Ability to effectively utilize internal systems and tools.
• Strong working knowledge of strategic OEM products.

Responsibilities

• Respond to customer requirements within specified time frames.
• Maintain knowledge of assigned accounts and strategic products.
• Build and validate technical configurations with manufacturers.

Skills

Leadership

Communication

Problem-solving

Education

B.A., Business, Finance or related field

Tools

CCW CRM tool

Job description

Social network you want to login/join with:

Inside Sales Representative / Sales Support, northampton

col-narrow-left

Client:

World Wide Technology

Location:

northampton, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

9

Posted:

06.06.2025

Expiry Date:

21.07.2025

col-wide

Job Description:

World Wide Technology

Permanent

London

For the 13th consecutive year, World Wide Technology is proud to be recognised as one of the top companies globally, ranking 19th on Fortune's prestigious list of the World's Best Workplaces. This sustained success highlights our deep commitment to recognising and supporting our employees as our greatest asset.

World Wide Technology EMEA now has an exciting new opportunity available for an Inside Sales Representative to work in the Sales Operations team. You will directly interact with the WWT Account Management teams, authorised supply partners, end-user customers as well as other internal WWT Operational support teams.

Responsibilities:

• Accurately respond to customer requirements within the stated time frames (requests for quotes, order processing, product information, order tracking details)
• Proactively build and maintain a strong working knowledge of assigned accounts
• Proactively build and maintain a strong working knowledge of strategic OEM products and services
• In-depth knowledge and use of WWT tools, processes, and partner-facing applications to build and validate technical configurations with manufacturers such as but not limited to CISCO, DELLEMC, HPE, F5, VMWARE
• Working knowledge of Direct and Indirect sources of supply and associated quote and order processes

Experience Needed

• B.A., Business, Finance or other related field or equivalent work experience within the IT industry
• Minimum of two years sales and or sales support experience in the information technology industry
• Previous experience working with CCW CRM tool - Preferable.
• Ability to effectively utilize WWT internal systems, tools, and processes
• Demonstrated leadership, communication, and problem-solving skills

WWT offers a challenging and rewarding position in a growing and truly international environment, competitive salary, bonus opportunities and benefits

Equal opportunities & Sustainability statement:

We strive to create an environment where all employees are empowered to succeed based on their skills, performance and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration and respect for all team members, ensuring that WWT remains a great place to work for All!