Inside Sales Representative (m/f/d)

Wolters Kluwer; London; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

A leading company in information services seeks a Senior Inside Sales Representative in London. This role focuses on advanced sales activities, handling complex inquiries, and mentoring junior associates. Ideal candidates will possess exceptional communication skills and a strong customer service orientation.

Responsibilities

• Handle complex inbound and outbound sales inquiries.
• Evaluate and process high-value customer orders.
• Maintain detailed customer records.
• Identify and qualify high-potential sales leads.
• Prepare and present sophisticated sales quotes.

Skills

Complex Customer Service Orientation

Targeted Sales Techniques

Sophisticated Communication Skills

Advanced CRM Software Use

Exceptional Organization

Advanced Attention to Detail

Data Interpretation

Comprehensive Product Knowledge

Job description

Wolters Kluwer is a global leader in information services and solutions for professionals in the finance, tax and accounting, risk and compliance, health and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.

We are currently looking for an Inside Sales Representative to join our team.

Mission:

As a Senior Inside Sales Representative, your role involves advanced sales activities, utilizing specialized skills to handle non-standard sales problems. You will evaluate sales inquiries more critically and offer tailored solutions to customers, improving the overall sales process and outcomes.

Responsibilities:

• Handle complex and multifaceted inbound and outbound sales inquiries.
• Evaluate and process high-value customer orders.
• Maintain comprehensive and detailed customer records.
• Identify and qualify high-potential sales leads.
• Record and analyze detailed sales activities.
• Prepare and present sophisticated sales quotes and proposals.
• Resolve complex customer issues with products and services.
• Coordinate with other departments for large orders.
• Support strategic sales initiatives and projects.
• Mentor junior associates and provide guidance.

Skills:

• Complex Customer Service Orientation: Handle intricate customer needs.
• Targeted Sales Techniques: Tailored sales strategies for specific scenarios.
• Sophisticated Communication Skills: High-level communication proficiency.
• Advanced CRM Software Use: Expert use of CRM tools.
• Exceptional Organization: Superior task and time management skills.
• Advanced Attention to Detail: High degree of accuracy and precision.
• Data Interpretation: Ability to analyze and interpret sales data effectively.
• Comprehensive Product Knowledge: Extensive understanding of products/services.

If you think that you have the needed requirements click on the apply button to join us and #bethedifference. If making a difference matters to you, then you matter to us.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or any other protected status, in accordance with local regulations.

#LI-Hybrid

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.