Inside Sales Representative (Account Management)

FyrFly Venture Partners; Kings Langley; Hybrid; GBP 40,000 - 56,000; Full time

Benefits offered by this job

Private medical insurance

Pension scheme

Flexible working arrangements

Hybrid work schedule

Eye tests

Birthday time off

Job summary

Blackhawk Network is seeking an experienced Inside Sales Representative to manage a defined book of business in the UK. You will grow a portfolio of mid-market to enterprise clients, upsell and renew, and engage at executive levels to demonstrate value and ROI.

The role is hybrid with 2 days in Hemel Hempstead office, reporting to the Sales Manager. You will leverage consultative selling and data-driven insights to maximize account value and customer satisfaction.

Qualifications

• Experience in B2B account management or inside sales with revenue growth/retention track record
• Proficiency in value-based conversations and QBR execution
• Ability to build account development plans and manage stakeholder relationships
• Customer-first approach with strong communication and relationship-building skills
• Highly organized, self-motivated and results-focused with multi-account management
• CRM-savvy and data literate to drive decisions and forecast performance
• MS Office suite proficiency (Outlook, Excel, Word, PowerPoint)

Responsibilities

• Manage and grow a portfolio of mid-market to enterprise-level clients
• Drive upsell, cross-sell, and renewal opportunities
• Position BHN as a trusted partner through proactive outreach and executive engagement
• Build and execute strategic account plans aligned to customer goals
• Lead quarterly business reviews and value reviews to demonstrate ROI
• Identify new opportunities within accounts using data and market trends
• Develop deep relationships across customer organizations to secure multi-threaded engagement

Skills

B2B account management

Strategic selling

QBR execution

Stakeholder management

CRM proficiency

MS Office (Outlook, Excel, Word, Power

Tools

CRM

Excel

PowerPoint

Outlook

Job description

Inside Sales Representative (Account Management)

• ID: 2026-27408
• Category: Sales & Business Development
• Position Type: Full Time
• Location : UK-Hertfordshire-Hemel Hempstead

About Blackhawk Network:

At Blackhawk Network (BHN), we’re shaping the future of branded payments - powering reward, incentive, and loyalty solutions across 28 countries and 400,000+ consumer touchpoints. From digital gift cards and eGifts to global employee rewards and customer acquisition tools, our platforms deliver meaningful value to clients and their customers alike.

Learn more at BHN.com

Overview:

• Job Title: Inside Sales Representative
• Contract: Permanent
• Workplace: Hybrid - 2 days in office per week in Hemel Hempstead Office
• Hours: 35
• Reports to: Sales Manager
• The Role
• We’re looking for a commercially driven Inside Sales Account Manager to join our UK Transactional Sales Team. This senior-level role is focused on maximising revenue and growth from an existing portfolio of B2B clients.
• You’ll take ownership of a defined book of business, working consultatively to understand customer needs, expand wallet share, and position BHN solutions that deliver measurable impact. This is a hands-on sales role with a strong account management focus, ideal for someone who thrives in a fast-paced, growth-oriented environment.

Responsibilities:

• Account Ownership: Manage and grow a portfolio of mid-market to enterprise-level clients across multiple sectors.
• Revenue Growth: Drive upsell, cross-sell, and renewal opportunities with a clear focus on increasing account value.
• Strategic Sales Engagement: Position BHN as a trusted partner through proactive outreach, solution-based selling, and executive-level engagement.
• Account Planning: Build and execute strategic account plans that align to customer goals and deliver mutual success.
• QBRs & Value Reviews: Lead structured QBRs and business reviews to demonstrate ROI, expand scope, and maintain strong client alignment.
• White Space Exploration: Identify new commercial opportunities within existing accounts by leveraging performance data and market trends.
• Stakeholder Management: Develop deep relationships across customer organisations to build loyalty and secure multi-threaded engagement.

Qualifications:

• Strong experience in B2B account management or inside sales with a clear record of revenue growth and retention success
• Strong command of strategic selling, value-based conversations, and QBR execution
• Proficiency in building actionable account development plans and managing stakeholder relationships
• Sales mindset with a customer-first approach - able to listen, understand, and present tailored solutions
• Confident communicator and skilled relationship builder, able to influence at all levels
• Highly organised, self-motivated, and results-focused, with the ability to manage a diverse account base
• CRM-savvy and data literate - you use insights to drive decisions, forecast accurately, and track performance
• MS Office literate, with strong proficiency in tools such as Outlook, Excel, Word, and PowerPoint
• Excellent written communication skills, including professional email etiquette and the ability to craft clear, concise messages
• Exceptional attention to detail and a proactive, solutions-focused mindset
• Strong time management skills, able to prioritise workload effectively and work well under pressure

We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact - for our employees and the future of work.

Employment is contingent upon the successful completion of a background check.

Benefits:

• Work-Life Balance: 25 days annual leave, birthday time off, and volunteering leave.
• Health & Well-being: Private medical insurance, employee assistance program, enhanced parental leave, and free eye tests.
• Financial Rewards: Group income protection, pension scheme, and exclusive discounts with our bYond card.
• Flexibility & Engagement: Office group activities and support for physical and mental health.
• Recognition: Participate in Flyers, our leading recognition program with financial rewards.
• Hybrid: Typically 2 days per week in the office. We’re open to flexible working arrangements and will consider reasonable adjustments in line with individual needs.

Candidate Journey at BHN:

• Stage 1: Shortlisting of suitable candidates
• Stage 2: Screening Call
• Stage 3: Interview(s) with Hiring Manager(s)
• Stage 4: Feedback/Hired

Blackhawk Network is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all backgrounds and will make reasonable adjustments throughout the recruitment process.