Inside Sales Representative

Finning; Cannock Wood; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

A comprehensive benefits package

A supportive and collaborative work环境

Opportunities for professional growth

Job summary

Finning (UK) Ltd is seeking an Inside Sales Representative to manage and grow a regional customer portfolio by phone. The role concentrates on driving parts and service revenue, building long‑term customer relationships, and assisting field sales with effective lead generation.

There is a clear development path including exposure to customer visits and potential progression into field sales, with a competitive salary, commission, and pension benefits.

Qualifications

• Experience in a sales or telesales environment (desirable).
• Strong communication and persuasion skills with a professional telephone manner.
• Target‑driven with a strong sales orientation.
• Comfortable using CRM systems and MS Office.
• Organised, self‑motivated, and able to work independently and as part of a team.
• Full, clean driving licence.

Responsibilities

• Manage and develop a portfolio of c. 400 customers via regular call cycles.
• Drive parts, service, and CSA sales, meeting set call and revenue targets.
• Follow up on service reports to identify and convert incremental sales opportunities.
• Manage inbound enquiries and online leads, promoting all purchasing channels.
• Maintain accurate CRM records and customer data.

Skills

Sales experience

Communication skills

Target-driven

CRM & MS Office

Independent & team

Driving licence

Tools

CRM systems

MS Office

Job description

Position Overview

Finning is the world's largest Caterpillar dealer. We pride ourselves on delivering exceptional customer experiences and innovative solutions. We are looking for a motivated Inside Sales Representative to join our team.

Company

Finning (UK) Ltd

Number of Openings

1

Worker Type

Permanent

Position Overview

Finning is the world's largest Caterpillar dealer. We pride ourselves on delivering exceptional customer experiences and innovative solutions. We are looking for a motivated Inside Sales Representative to join our team.

Job Description

The Inside Sales Representative will manage and grow a regional portfolio of customers through proactive telephone engagement. This role focuses on driving parts and service revenue, building long‑term customer relationships, and supporting field sales colleagues through effective lead generation.

This role offers excellent development opportunities, including exposure to customer visits and a potential pathway into field sales.

Key Responsibilities

• Manage and develop a portfolio of c. 400 customers via regular call cycles


• Drive parts, service, and CSA sales, meeting set call and revenue targets


• Follow up on service reports to identify and convert incremental sales opportunities


• Manage inbound enquiries and online leads, promoting all purchasing channels


• Maintain accurate CRM records and customer data

Knowledge, Skills & Experience

• Experience in a sales or telesales environment (desirable)


• Strong communication and persuasion skills with a professional telephone manner


• Target‑driven with a strong sales orientation


• Comfortable using CRM systems and MS Office


• Organised, self‑motivated, and able to work independently and as part of a team


• Full, clean driving licence

What We Offer

In addition to a competitive salary, commission, 25 days holiday + bank holidays and up to 7% pension you will benefit from:

• A comprehensive benefits package


• A supportive and collaborative work environment


• Opportunities for professional growth and development

Why Join Us?

At Finning, we believe in the power of our people. We offer a dynamic work environment where your contributions are valued, and your career growth is supported. If you are passionate about customer service and sales and are ready to take on a new challenge, we want to hear from you.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.