Inside Sales Account Manager (6869)

Cromwell; Brierley Hill; Hybrid; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking an Inside Sales Account Manager to join their dynamic team. This hybrid role offers the flexibility of working from home and the office, allowing you to thrive in a supportive environment. You will be responsible for driving sales and enhancing customer satisfaction through proactive engagement and relationship building. With a commitment to employee development and a competitive commission structure, this position is perfect for those looking to grow their careers in sales. Join a company that values individual contributions and strives for excellence in service delivery.

Benefits

Competitive annual leave allowance

Group Personal Pension

Company Funded Healthcare Cash Plan

Commission scheme paid monthly

Cycle to work scheme

24/7 Wellbeing and Employee Support

Company Sick Pay

Company Maternity & Paternity Pay

Discount Benefits Platform

Discounted Cromwell Products

Qualifications

• Experience in high volume sales and customer service.
• Ability to work towards targets and KPIs.

Responsibilities

• Identify new business opportunities and upsell to existing customers.
• Maintain customer database and ensure exceptional service.

Skills

Telephony sales experience

Customer service experience

Target-driven sales

Objection handling

Job description

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This role is a hybrid role, with 3 days working from home and 2 in the office.

No matter where you are in your career – or where you want to be – we’re here to create a great place to work where you can grow, perform and love what you do. At Cromwell, we’re all individuals, with unique backgrounds and personalities. But we have one thing in common: delivering exceptional service for our customers. And we do this through our purpose of Keeping Industry Working.

As an Inside Sales Account Manager, you will support the business development of our sales functions by exploring new possibilities and trying out new solutions for our customers using a variety of communication methods. Working together for our common goal of being the easiest company to deal with by driving to improve results and ensuring we deliver the right solution first time.

What will you do on a normal day?

1. Proactively identifying new business opportunities and upselling to existing customers, identifying the most cost-effective solution
2. Providing exceptional customer satisfaction
3. Implement an activity plan to meet and exceed revenue and gross profit targets.
4. Closing additional business and gaining long term business relationships through objection handling
5. Maintaining our customer database detailing contact with customers
6. Sell the Cromwell Value Proposition

What are we looking for?

1. Have previous telephony, high volume sales experience within a target driven environment
2. Be able to work to targets and KPIs
3. Customer service experience
4. Previous knowledge of the Maintenance Repair and Operations market ideal but not essential
5. Receive monthly commission based on targets, in addition to annual salary.

In return you will receive :

1. Competitive annual leave allowance with annual purchase scheme
2. Group Personal Pension
3. Company Funded Healthcare Cash Plan
4. Commission scheme paid monthly
5. Cycle to work scheme
6. Commitment to employee development plans
7. 24/7 Wellbeing and Employee Support

Other benefits include: Company Sick Pay, Company Maternity & Paternity Pay, Discount Benefits Platform and Discounted Cromwell Products.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Retail Office Equipment

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