Inside Customer Success Executive

Jobtailor; Chester; On-site; GBP 26,000 - 36,000; Full time

Job summary

Jobtailor in Chester is seeking a proactive sales professional to support and sell to the unmanaged customer base. You will speak daily with customers, promote Location Intelligence products, and organise meetings with clients.

You will aim to retain and grow the unmanaged accounts, identify portfolio risks, and work within a target-driven team, collaborating with Direct and Channel teams to drive new opportunities while maintaining up-to-date records.

Qualifications

• Experience in target-driven/performance-led environments.
• Interest in building a career in sales in a client-centric, high-activity environment.
• Strong oral and written communication skills.
• Experience in IT/Enterprise software advantageous but not mandatory.
• Detail-conscious and committed to maintaining accurate, up-to-date records.
• Motivated, reliable and driven by success, reward, and recognition.
• Business and commercial awareness.
• Strong team orientation.

Responsibilities

• Support and sell to the unmanaged customer base.
• Speak daily with unmanaged customers.
• Promote Location Intelligence products within the portfolio.
• Organise meetings with existing and prospective clients.
• Retain and grow the book of unmanaged accounts.
• Identify portfolio risks and help retain client business.
• Work within a target-driven team.
• Qualify incoming marketing sales leads and direct them appropriately.
• Use systems and tools to identify new opportunities.
• Maintain up-to-date customer records.
• Work alongside internal Direct and Channel teams.
• Report to the Desk Team Manager.

Skills

Client-Centric Sales

Target-Driven Performance

Oral and Written Communication

Detail-Oriented Record Keeping

Team Collaboration

Job description

• Support and sell to the unmanaged customer base
• Speak daily with unmanaged customers
• Promote products within the Location Intelligence product portfolio
• Organise meetings with existing and prospective clients
• Retain and grow the book of unmanaged accounts
• Identify portfolio risks and help retain client business
• Work within a target-driven team
• Qualify incoming marketing sales leads and direct them appropriately
• Use systems and tools to identify new opportunities
• Maintain up-to-date customer records
• Work alongside internal Direct and Channel teams
• Report to the Desk Team Manager

Requirements

• Experience working within a target-driven/performance-led business
• Interest in developing a career in sales in a client-centric, high-activity environment
• Good oral and written communication skills
• Experience in IT/Enterprise software advantageous but not compulsory
• Detail-conscious and committed to maintaining accurate, up-to-date records
• Motivated, reliable, and driven by success, reward, and recognition
• Business and commercial awareness
• Strong team orientation

Core Competencies

Demonstrates strong client-centric sales capabilities, with a focus on retaining and growing unmanaged accounts while effectively communicating and organizing client interactions. Proficient in maintaining accurate records and identifying new business opportunities within a target-driven environment.

Highest-signal resume keywords

• Client-Centric Sales
• Target-Driven Performance
• Oral and Written Communication
• Detail-Oriented Record Keeping
• Team Collaboration

Soft Skills

• Motivated
• Reliable
• Driven by Success
• Business Awareness
• Commercial Awareness

Industry Keywords

• Location Intelligence
• Unmanaged Customer Base
• Sales Leads
• Client Retention
• Portfolio Management