Infrastructure Support Engineer

JR United Kingdom; Plymouth; On-site; GBP 50,000 - 58,000; Full time

Job summary

A leading aerospace & defence engineering firm seeks an experienced Infrastructure Support Engineer for a position in Plymouth. Responsibilities include managing VMware infrastructure and performing 2nd/3rd line IT support. This role offers the chance to advance your career with relocation assistance available for eligible candidates.

Qualifications

• Proven experience in 2nd/3rd line IT support within Windows and VMware environments.
• Strong understanding of Windows Server configurations and maintenance.
• Microsoft Certified: Windows Server (2016/2019/2022) preferred.

Responsibilities

• Investigate, troubleshoot, and resolve issues across hardware, software, networks, and operating systems.
• Manage and support VMware vSphere infrastructure and related tasks.
• Create and maintain documentation for actions, changes, and incidents.

Skills

Troubleshooting

Network Management

Virtualization

Operating Systems

Documentation

Education

Degree in a relevant subject

Tools

VMware vSphere

Windows Server 2016/2019/2022

PowerShell

AD

GPO

CompTIA Network+

Cisco CCNA

Job description

Infrastructure Support Engineer, Plymouth

Client: Gold Group Ltd

Location: Plymouth, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 3

Posted: 04.06.2025

Expiry Date: 19.07.2025

Job Description:

Job Title: Infrastructure Support Engineer

Location: Barrow in Furness – on-site, with some travel required

Role Type: Permanent

Salary: Up to £57,500 per annum depending on experience

Our client, an established aerospace & defence engineering firm, requires an experienced Infrastructure Support Engineer to join their multi-disciplined team. Positions are available at Senior and Principal Engineer levels.
*Relocation assistance can be provided for candidates that meet the criteria.*

Responsibilities:

• Investigate, troubleshoot, and resolve issues across hardware, software, networks, and operating systems.
• Manage and support VMware vSphere infrastructure, including virtual machine creation, network management, cloning, snapshots, storage, backups, and recovery (HA, DRS).
• Support and administer operating systems (Windows/Linux), including preventative maintenance, software installation, patching, user account management (AD), GPO implementation, hardening, and automation scripts (PowerShell).
• Manage and troubleshoot virtual and physical networks.
• Create and maintain documentation related to actions, changes, and incidents.

Requirements:

• Sole UK Nationality – UK Eyes Only Project
• Degree in a relevant subject
• Proven experience in 2nd/3rd line IT support within Windows and VMware environments
• Experience with VMware vSphere, ESXi, and vCenter (VCP)
• Strong understanding of Windows Server 2016/2019/2022 configurations and maintenance
• Experience with systems migration, patch management, and disaster recovery
• Microsoft Certified: Windows Server (2016/2019/2022)
• CompTIA Network+ or Cisco CCNA (networking tasks)

This is a fantastic opportunity for an Infrastructure Support Engineer to advance their career. Interested candidates should apply promptly as the position will be filled quickly.