Infrastructure Services Engineer

The SJB Group; Leeds; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Flexible working arrangements

Global technical team

Professional development

Job summary

The SJB Group is seeking an experienced Infrastructure Services Engineer to join a growing global infrastructure team supporting critical enterprise systems and datacentre environments. This hands-on role focuses on troubleshooting, operational support, and infrastructure improvements across Windows, Linux, networking, and cloud platforms, with a strong emphasis on reliability and security.

Collaboration with cross-functional teams and proactive learning are key as you help design, implement,

Qualifications

• Strong troubleshooting and problem-solving skills.
• Experience identifying and resolving compute, storage, network, and application performance issues.
• Solid understanding of networking concepts, including IP addressing and subnetting.
• Knowledge of physical and virtual networking technologies.
• Experience working within security-focused environments.
• Strong written and verbal communication skills.
• Excellent organisational and time-management abilities.
• Experience working effectively in fast-paced and high-pressure environments.
• Ability to collaborate with cross-functional teams and stakeholders.

Responsibilities

• Administer and support virtualisation platforms and associated infrastructure.
• Implement security best practices and support infrastructure compliance initiatives.
• Perform system patching, upgrades, and maintenance activities.
• Support enterprise backup, replication, and disaster recovery platforms.
• Administer and maintain monitoring and alerting systems.
• Manage Windows and Linux server environments.
• Assist in the design and implementation of new infrastructure services and technical solutions.
• Support cloud-based platforms and infrastructure services.
• Collaborate with technical teams to ensure systems are configured and operating effectively.
• Contribute to infrastructure documentation, operational procedures, and continuous improvement initiatives.

Skills

Troubleshooting

Cross-functional collaboration

Strong communication

Time management

Tools

Windows Server

Linux Server

Network administration

Cloud platforms

Job description

We are seeking an experienced Infrastructure Services Engineer to join a growing global infrastructure team responsible for supporting and maintaining critical enterprise systems and datacentre environments.

This is a hands-on technical role suited to someone who enjoys troubleshooting, operational support, infrastructure improvement, and working across a wide range of technologies. The successful candidate will support core systems, contribute to infrastructure projects, and collaborate closely with technical teams to ensure services remain secure, resilient, and reliable.

The ideal candidate will have a broad technical background, a strong desire to learn, and a proactive approach to solving complex technical challenges.

Key Responsibilities

• Administer and support virtualisation platforms and associated infrastructure.
• Implement security best practices and support infrastructure compliance initiatives.
• Perform system patching, upgrades, and maintenance activities.
• Support enterprise backup, replication, and disaster recovery platforms.
• Administer and maintain monitoring and alerting systems.
• Manage Windows and Linux server environments.
• Assist in the design and implementation of new infrastructure services and technical solutions.
• Support cloud-based platforms and infrastructure services.
• Collaborate with technical teams to ensure systems are configured and operating effectively.
• Contribute to infrastructure documentation, operational procedures, and continuous improvement initiatives.

Required Skills & Experience

• Strong troubleshooting and problem-solving skills.
• Experience identifying and resolving compute, storage, network, and application performance issues.
• Solid understanding of networking concepts, including IP addressing and subnetting.
• Knowledge of physical and virtual networking technologies.
• Experience working within security-focused environments.
• Strong written and verbal communication skills.
• Excellent organisational and time-management abilities.
• Experience working effectively in fast-paced and high-pressure environments.
• Ability to collaborate with cross-functional teams and stakeholders.
• A proactive approach to learning new technologies and expanding technical expertise.

Technical Experience

Experience in several of the following areas is desirable:

• Windows Server administration.
• Hybrid cloud environments.
• Systems monitoring and alerting platforms.
• Backup, recovery, and disaster recovery technologies.
• Infrastructure operations and support.
• Network administration and troubleshooting.
• Performance monitoring and infrastructure optimisation.

Personal Attributes

• Strong attention to detail.
• Methodical and analytical approach to problem solving.
• Ability to balance operational urgency with risk management.
• Collaborative team player with excellent interpersonal skills.
• Professional and customer-focused mindset.
• Comfortable working independently and taking ownership of technical issues.
• Positive attitude and willingness to contribute across multiple areas of technology.

What We Offer

• Flexible working arrangements, including hybrid and remote options.
• Opportunity to work within a global technical team.
• Exposure to enterprise-scale infrastructure and cloud technologies.
• Ongoing professional development and learning opportunities.
• Supportive and collaborative working environment.
• Opportunity to work with modern infrastructure, virtualisation, and cloud platforms.

Working Hours

Standard business hours, Monday to Friday, with participation in an on-call rota to support critical systems as required.