Infrastructure Service Engineer Level 2 (3720)

Govia Thameslink Railway Ltd.; Greater London, Croydon; On-site; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Final salary pension

Free travel for you and family (GTR)

50% off travel on other TOCs

Discounted Oyster Card

Family-friendly policies

StarHub employee benefits platform

Career development opportunities

Opportunity to make a real difference

Job summary

Govia Thameslink Railway Ltd. is seeking an Infrastructure Service Engineer to maintain and improve critical depot infrastructure across London locations.

You will perform planned and reactive maintenance to keep facilities, plant and equipment safe, reliable and operational. The role requires fault-finding across electrical, mechanical, hydraulic and pneumatic systems, plus the ability to read schematics and work across multiple depot locations.

Qualifications

• Strong fault-finding skills on electrical and mechanical systems.
• Experience with plant equipment, machinery and building services.
• Ability to read and interpret electrical and mechanical schematics.
• Knowledge of AC/DC systems, hydraulics, pneumatics, water and sewage systems.

Responsibilities

• Carry out planned and reactive maintenance across depot infrastructure.
• Diagnose and rectify electrical, mechanical, hydraulic, and pneumatic faults.
• Complete inspections, repairs, modifications, and safety checks.
• Supervise contractors when required.
• Produce accurate reports and maintenance records.
• Support the Team Leader and deputise when needed.
• Maintain the highest standards of safety, quality, and housekeeping.

Skills

Fault finding

Plant equipment experience

Reading schematics

AC/DC knowledge

Driving licence

IT proficiency

Job description

Location:

Engineering - Battersea, Engineering - Selhurst, London

Keep our depots moving. Keep our railway running.

We're looking for a skilled and proactive Infrastructure Service Engineer to help maintain and improve the critical infrastructure that supports GTR's operations across our depots and outstations.

You'll carry out planned maintenance, fault finding, repairs, and infrastructure improvements, ensuring our facilities, plant, and equipment remain safe, reliable, and operational.

What You'll Do

• Carry out planned and reactive maintenance across depot infrastructure.
• Diagnose and rectify electrical, mechanical, hydraulic, and pneumatic faults.
• Complete inspections, repairs, modifications, and safety checks.
• Supervise contractors when required.
• Produce accurate reports and maintenance records.
• Support the Team Leader and deputise when needed.
• Maintain the highest standards of safety, quality, and housekeeping.

What You'll Bring

• Strong fault-finding skills on electrical and mechanical systems.
• Experience working with plant equipment, machinery, and building services.
• Ability to read and interpret electrical and mechanical schematics.
• Knowledge of AC/DC systems, hydraulics, pneumatics, water, and sewage systems.
• Full UK driving licence.
• Strong IT skills, including Outlook, Excel, and Word.
• Flexibility to work across multiple depot locations.

You'll Stand Out If You Have

• A strong safety mindset.
• Excellent problem-solving skills.
• Great communication and teamwork abilities.
• A proactive, can-do approach and willingness to learn.

What We Can Offer You

At GTR, we are committed to supporting our colleagues both professionally and personally. In return for your skills and dedication, we offer a competitive benefits package including:

• Final salary pension
• Free travel on GTR and sister groups for you and your family
• 75% off travel on other train operating companies for you, and leisure for your family
• Discounted Oyster Card
• Family-friendly policies, including maternity, paternity, adoption, and shared parental leave
• Access to StarHub – our employee benefits platform offering discounts with a wide range of retailers and services
• Career development and progression opportunities across the UK's largest rail networks
• The opportunity to make a real difference to millions of customer journeys every year.

Recruitment Process and Timelines

We aim to provide a fair, transparent and engaging recruitment experience. This is what you can expect from our process.

• Application window: Submit your application before the advertised closing date
• Screening and shortlisting: Applications are reviewed following the closing date. This stage may include online assessments or testing, depending on the role
• Assessment: Depending on the role, you may undertake an assessment (or sent of assessments)
• Interview process: A two-stage interview process using competency-based questions to assess your skills, experience and alignment with our values
• Offer: Once successful, you will be given a verbal conditional offer which is based on a clear DBS check and medical. We will also ask you to provide your Right to Work document(s) at this stage
• Contract: Your contract and formal offer letter will be issued once a start date has been agreed
• Induction: Your first week of employment will be at our East Croydon location where you'll undertake your induction and receive your IT equipment before you meet your team and get stuck into your new role.

We will keep candidates informed throughout the process and aim to complete hiring decisions in a timely manner. Due to the high volume of applications we receive, we are unfortunately unable to provide individual feedback at the application stage.

We look forward to hearing from you and exploring whether GTR could be your next career step.

Please note that we reserve the right to close this vacancy earlier than the advertised closing date if we receive a high volume of suitable application

“It was my brother’s suggestion to join the railway. He was already working in the industry and knew I had some university bills to pay off so told me to give it a go, get out of debt and see what I wanted to do next. After a while, it just felt like actually – this is exactly where I’m meant to be. I’m part of a great team and the on-board department as a whole are brilliant to work with. I feel at home here.”

Tonderai Matizha-Johnson
Area Operations Manager

“When I saw that GTR was advertising places for its apprenticeship scheme I looked into it straight away because I thought it was a great opportunity to learn whilst getting real life experience in a 9-5 job. I applied for a level three business administration apprenticeship and was thrilled to find out I had a place on the course! I was so excited that I didn’t even mind it was based 250 miles away from where I lived.”

“Working for GTR is very rewarding and fulfilling. You really feel like you're making a difference to customers, no matter what role you're in as at the end of the day they're the heart of our business. I’ve had lots of opportunities to explore other aspects of the business including supporting our station staff and gaining my Train Dispatch Licence which has been enriching for my experience here.”

“If you’ve always had an interest in rail, or maybe you’re just curious to find out what working in the railway might look like, GTR is the operator to go for. Not many companies do an official work experience program and this unique opportunity will give you a good grounding with varied activities to help you find the best place in the railway for you. It certainly did it for me.”

Nathaniel Owen
Station Manager

“I work as part of the Fleet Infrastructure team, which means ensuring our 18 Engineering locations operate safely and efficiently. We oversee all building and track maintenance works as well as various minor and major projects across the network.”

“I started in a small ticket office back in 1996 and have continued to work my way up ever since. A previous manager told me about a job he’d seen advertised for a trainer. ’d never considered a job in HR or mentoring before then, but he said I’d be perfect for it and I haven’t looked back since!”

Zoey Hudson
Head of Talent, Diversity and Inclusion

“Since April, I’ve helped to support our Kickstart Scheme. It’s been a really rewarding process to be part of because I know first‑hand how tough it can be to find work once you’re out of it.”

“I’m a Thameslink passenger host and team leader based at Luton station and I’m currently doing a Level 3 Supervisor apprenticeship so that I can improve my skills even further. I was hesitant to do the apprenticeship at first because of my age – I left school over 60 years ago without any qualifications! It’s been hard to get back into the routine of learning again.”

“It was my brother’s suggestion to join the railway. He was already working in the industry and knew I had some university bills to pay off so told me to give it a go, get out of debt and see what I wanted to do next. After a while, it just felt like actually – this is exactly where I’m meant to be. I’m part of a great team and the on‑board department as a whole are brilliant to work with. I feel at home here.”

Tonderai Matizha-Johnson
Area Operations Manager

“When I saw that GTR was advertising places for its apprenticeship scheme I looked into it straight away because I thought it was a great opportunity to learn whilst getting real life experience in a 9-5 job. I applied for a level three business administration apprenticeship and was thrilled to find out I had a place on the course! I was so excited that I didn’t even mind it was based 250 miles away from where I lived.”

“Working for GTR is very rewarding and fulfilling. You really feel like you're making a difference to customers, no matter what role you're in as at the end of the day they're the heart of our business. I’ve had lots of opportunities to explore other aspects of the business including supporting our station staff and gaining my Train Dispatch Licence which has been enriching for my experience here.”

“If you’ve always had an interest in rail, or maybe you’re just curious to find out what working in the railway might look like, GTR is the operator to go for. Not many companies do an official work experience program and this unique opportunity will give you a good grounding with varied activities to help you find the best place in the railway for you. It certainly did it for me.”

Nathaniel Owen
Station Manager

“I work as part of the Fleet Infrastructure team, which means ensuring our 18 Engineering locations operate safely and efficiently. We oversee all building and track maintenance works as well as various minor and major projects across the network.”

“I started in a small ticket office back in 1996 and have continued to work my way up ever since. A previous manager told me about a job he’d seen advertised for a trainer. ’d never considered a job in HR or mentoring before then, but he said I’d be perfect for it and I haven’t looked back since!”

Zoey Hudson
Head of Talent, Diversity and Inclusion

“Since April, I’ve helped to support our Kickstart Scheme. It’s been a really rewarding process to be part of because I know first‑hand how tough it can be to find work once you’re out of it.”

“I’m a Thameslink passenger host and team leader based at Luton station and I’m currently doing a Level 3 Supervisor apprenticeship so that I can improve my skills even further. I was hesitant to do the apprenticeship at first because of my age – I left school over 60 years ago without any qualifications! It’s been hard to get back into the routine of learning again.”