Infrastructure Project Engineer - Cloud & M365

Accord Business Solutions; Inverness; Hybrid; GBP 48,000 - 68,000; Full time

Job summary

Accord Business Solutions in Inverness is seeking an IT Project Engineer to own infrastructure projects from planning through handover, including Microsoft 365, Azure, networking and security. You’ll coordinate with customers, suppliers and internal teams to deliver on time and within scope.

You will manage tasks, documentation, milestones and time recording in ConnectWise Manage, while leading onboarding, migrations and technology transformation across UK-wide deployments.

Qualifications

• Proven experience delivering IT infrastructure projects in a customer-facing environment.
• Strong knowledge of Microsoft 365, Entra ID, Active Directory and endpoint management technologies.
• Good understanding of networking fundamentals including VPNs, DNS, DHCP, switching and firewalls.
• Experience using ConnectWise Manage or a similar PSA/project management platform.
• Excellent communication, organisational and stakeholder management skills.
• Ability to manage multiple workstreams and prioritise effectively.
• Full UK driving licence.
• Microsoft certifications covering Microsoft 365, Azure or Endpoint Management.
• Fortinet or other networking/security certifications.
• PRINCE2, Agile or other project management qualifications.
• Experience with backup platforms, monitoring solutions, RMM tools and migration technologies.

Responsibilities

• Delivering infrastructure, cloud and Microsoft 365 projects from planning through to implementation and handover.
• Managing project tasks, documentation, milestones and time recording within ConnectWise Manage.
• Implementing solutions across Microsoft 365, Entra ID, Intune, Azure, networking, wireless, firewalls and server infrastructure.
• Leading customer onboarding, migrations, infrastructure refreshes and technology transformation projects.
• Working directly with customers to provide updates, manage expectations and ensure successful project outcomes.
• Producing high-quality technical documentation and operational handovers.
• Supporting project scoping, technical discovery and effort estimation activities.
• Identifying risks, dependencies and opportunities for continual improvement.

Skills

Project delivery

Customer facing

Communication

Stakeholder management

Documentation

Risk management

Time management

Leadership

Driving licence

Microsoft 365

Education

Microsoft certifications

PRINCE2/Agile

Tools

ConnectWise Manage

Job description

Accord Business Solutions in Inverness is seeking an IT Project Engineer to own infrastructure projects from planning through handover, including Microsoft 365, Azure, networking and security. You’ll coordinate with customers, suppliers and internal teams to deliver on time and within scope.

You will manage tasks, documentation, milestones and time recording in ConnectWise Manage, while leading onboarding, migrations and technology transformation across UK-wide deployments.