Infrastructure Outsourcing Delivery Lead

Accenture; London; On-site; GBP 70,000 - 100,000; Full time

Job summary

Accenture seeks an Infrastructure Outsourcing Delivery Lead in London to oversee IT infrastructure outsourcing services. This managerial role involves leading teams, managing client relationships, and ensuring successful service delivery. The position offers a competitive salary and extensive benefits, including 30 days of vacation and private medical insurance.

Benefits

30 days vacation

Private medical insurance

3 extra days off for charitable work

Qualifications

• Experience in managing senior client relationships.
• Proven leadership in distributed IT operations.
• Knowledge of ITIL and IT service management.

Responsibilities

• Responsible for end-to-end delivery of infrastructure outsourcing services.
• Engaged in day-to-day client stakeholder management.
• Managing the commercial and financial health of delivery.

Skills

Senior client and customer stakeholder management

Leadership and management of geographically distributed IT operations teams

IT service management knowledge such as ITIL

Experience with IT operations across data centers, public cloud, and end-user compute technologies

Commercial and financial acumen regarding contracts

Job description

Infrastructure Outsourcing Delivery Lead

Location: London

Salary: Competitive

Career Level: Manager

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology, and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets, and next-generation technology to each business challenge.

We believe in inclusion and diversity and supporting the whole person. Our core values include Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual, and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but also for inclusion and diversity.

“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and communities.” – Julie Sweet, Accenture CEO

As a team:

We are one of the world's leading providers of IT outsourcing services. You will lead a team to deliver IT infrastructure outsourcing services to our clients using the power of our global delivery network.

You will learn, grow, and advance in an innovative culture that thrives on shared success, diverse ways of thinking, and enables boundaryless opportunities that can drive your career forward.

If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. You will work with cutting-edge tools and methods and have the opportunity to develop a wide range of new skills on the job.

In our team, you will learn:

• To provide and lead world-class IT outsourcing solutions across various industries.
• To lead teams from Accenture’s global delivery network to deliver innovative solutions for our clients.
• How to use the latest delivery tools and methods to maximize the value of our services.

As an Infrastructure Operations Delivery Lead, you will be:

• Responsible for the end-to-end delivery of infrastructure outsourcing services to clients.
• Engaged in day-to-day client stakeholder management to ensure successful service delivery and value realization.
• Managing the commercial and financial health of the delivery supported by our team of specialists.
• Leading people across our global delivery network to support their personal growth.

We are looking for experience in the following skills:

• Senior client and customer stakeholder management.
• Leadership and management of geographically distributed IT operations teams.
• IT service management knowledge such as ITIL, with experience in IT service desk and frontline operations.
• Experience with IT operations across data centers, public cloud, and end-user compute technologies.
• Commercial and financial acumen regarding contracts with clients and third-party providers.

Set yourself apart:

• Ability to thrive and lead under pressure to resolve complex problems.
• Developing long-lasting stakeholder relationships based on trust.
• Proven history of continuous learning and applying new technologies.
• A passion for leading and developing people.

What’s in it for you:

At Accenture, besides a competitive salary, you will have an extensive benefits package including 30 days’ vacation, private medical insurance, and 3 extra days off annually for charitable work of your choice.

Flexibility and mobility are required to deliver this role, as there will be onsite requirements with clients and partners to enable top-tier service delivery.

Closing Date for Applications - June 14th, 2025

Accenture reserves the right to close the role earlier if a suitable candidate is found.

About Accenture:

Accenture is a global professional services company with leading capabilities in digital, cloud, and security. We combine extensive experience and specialized skills across more than 40 industries, offering Strategy and Consulting, Interactive, Technology, and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human ingenuity daily, serving clients in over 120 countries. We embrace change to create value and shared success for all stakeholders. Visit us at www.accenture.com.

We are an equal opportunities employer and welcome applications from all sections of society, regardless of race, religion, ethnicity, disability, age, citizenship, marital status, sexual orientation, gender identity, or any other legally protected characteristic.